Spanish English Bilingual Service Agent

Use Spanish and English daily as a remote Client Service Agent serving customers from Winnipeg, Manitoba. Handle calls, inquiries, and support requests professionally.

This bilingual client service role manages inbound and outbound customer calls for Manpower Group. You will assist with complaints, resolve issues, document interactions, and collaborate with teammates. The schedule runs Monday through Friday, 8:00 AM to 4:00 PM CST.

• Handle inbound and outbound calls in Spanish and English
• Assist customers with inquiries, complaints, and support requests
• Resolve issues efficiently while supporting customer satisfaction and loyalty
• Document interactions accurately and maintain detailed customer records
• Collaborate with teammates to improve service processes and outcomes

• Fluency in written and spoken Spanish and English
• Strong communication and interpersonal skills with diverse customers
• Ability to pass typing and grammar proficiency assessments
• Proficiency using computer systems and call center software
• Problem-solving skills, attention to detail, and independent work ability

Bring bilingual communication, customer support, documentation, and problem-solving skills to Manpower Group's remote Winnipeg service team.