Seasonal Concierge

The Seasonal Concierge welcomes clients and creates memorable experiences during the holiday season. This role provides store, product, and service information while supporting client needs and in-store events.

• Welcome clients and deliver exceptional service.
• Respond to inquiries in person, by phone, and by email, and resolve client needs professionally.
• Provide information about store services, products, and the local community.
• Process gift cards and provide point-of-sale support.
• Support holiday events and other in-store experiences.

• Previous experience in a customer service environment.
• Strong communication and relationship-building skills, with a passion for exceptional client experiences.
• Confidence using technology and computer applications.
• Collaborative approach and ability to thrive in a fast-paced environment.
• High school diploma.
• Flexibility to work up to 39 hours per week, including evenings, weekends, and holidays.