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Customer Service/HelpDesk
Customer Service Rep, Event Management & Planning
Job Description & How to Apply Below
Deliver polished customer service as a Concierge for First Service Residential in Vancouver, working Saturday and Sunday evenings from 4pm to midnight.
As the face of high-end residential properties, you will greet residents and visitors warmly while maintaining a high standard of service. Success requires direct customer service experience, problem-solving ability, and confidence diffusing difficult situations. Previous strata building experience is an asset. First Service Residential provides association management services to more than 9,000 communities across the United States and Canada. This part-time assignment offers $20.50 to $22 per hour and eligibility for an Employee Assistance Plan.
Key Responsibilities:- Greet residents and visitors with a warm, welcoming smile
- Provide residents with a high standard of customer service
- Patrol interior and exterior property areas, including stairs and hallways
- Safely receive, store, and handle standard courier packages
- Solve problems and diffuse difficult situations professionally
- At least one year of direct, in-person customer service experience
- Excellent written and oral English communication skills
- Previous strata building experience considered an asset
- Ability to work in wind, heat, cold, and rain
- Availability Saturdays and Sundays from 4pm to midnight
Bring attentive service, clear communication, and practical problem-solving to Vancouver residences as a First Service Residential Concierge.
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