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Customer Support Team Lead

Job in Vancouver, BC, V5K 0A1, Canada
Listing for: Airbnb, Inc.
Full Time position Listed on 2026-11-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Bilingual, Account Manager
  • Management
    Client Relationship Management, Account Manager
Salary/Wage Range or Industry Benchmark: 80000 - 93000 CAD Yearly CAD 80000.00 93000.00 YEAR

Job Description & How to Apply Below

Airbnb, Inc. is seeking a Supervisory leader to manage a Customer Service team in Canada. The role oversees 10–15 ambassadors, guiding performance, coaching for development, and maintaining high standards of service in a fast-paced environment.

You will balance real-time demands with planned work, ensure staff onboarding, and implement best practices while maintaining confidentiality and professional integrity. This is a leadership position focusing on people strategy and team growth.

Step into the Customer Support Team Lead — Canada role at Airbnb, Inc. in Canada and grow with us.

We have an opening for a Customer Support Team Lead — Canada in Canada within Sales.

This role, Customer Support Team Lead — Canada at Airbnb, Inc., could be your next move.

Are you ready to take on the Customer Support Team Lead — Canada role at Airbnb, Inc.?

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