Customer Order Fulfillment Coordinator

Support Zaber customers through order fulfillment, logistics coordination, and empathetic communication as a full-time, permanent onsite coordinator. Accuracy matters daily.
This Inside Sales Coordinator serves as a liaison between customers and Zaber’s friendly Order Fulfillment Team. You will manage accounts, process orders, coordinate availability, and help maintain accurate lead times. You will also document processes and resolve requests across company teams.

Key Responsibilities:

Manage customer accounts and process sales orders
Prepare quotes and record purchase orders and RMAs
Coordinate with Operations and Logistics teams
Communicate order information across customer channels
Resolve requests through timely decision-making
Requirements:
Administrative background with order processing or logistics experience preferred
Customer service mindset with empathetic communication
Strong problem-solving and analytical abilities
Ability to manage competing priorities and interruptions
Capacity to work independently and take initiative
Use fulfillment coordination, customer service, and detail-oriented judgment to support Zaber’s order operations and customer satisfaction.