Royal Centre Dental Group Patient Care Coordinator

Become a key player at Royal Centre Dental Group as a Patient Care Coordinator, enhancing patient experiences in Downtown Vancouver. Your focus will be on appointment management and patient communication.

We seek an experienced Patient Care Coordinator with a minimum of three years in dental reception to join our team. This role demands strong administrative skills and attention to detail to manage inquiries and scheduling efficiently. You will directly influence patients' satisfaction, ensuring a smooth flow of their care journey.

Key Responsibilities:

• Make positive first impressions for arriving patients

• Optimize the day’s schedule for maximum efficiency

• Respond to patient calls regarding appointments

• Address cancellations to encourage attendance

• Process billing and handle fee inquiries positively

Requirements:

• Minimum three years as a dental receptionist

• Experience using Abeldent Dental software

• Strong organizational and administrative capabilities

• Empathetic communication and active listening skills

• Must be eligible to work legally in Canada

Utilize your skills to improve patient relations at Royal Centre Dental Group.
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