Lead Treatment Coordinator

Position: Lead Treatment Coordinator at Transcend Dentistry
Transform patient experiences as the Lead Dental Treatment Coordinator at Transcend Specialized Dentistry in Downtown Vancouver. This full-time role focuses on effectively managing patient interactions.
You will own the patient's journey from initial consultation to treatment scheduling, providing clarity and support in every step. Responsibilities include building and presenting comprehensive treatment plans, addressing patient concerns, and increasing case acceptance rates. This newly defined role centralizes treatment coordination for improved efficiency.

Key Responsibilities:

• Collaborate with clinicians on treatment plans

• Present treatment plans with confidence and clarity

• Follow up with patients to ensure satisfaction

• Explain fees and insurance to patients

• Maintain accurate records of patient interactions
Requirements:

• At least 2 years of experience in dental treatment coordination

• Strong clinical background or consultative sales experience

• Excellent interpersonal and communication skills

• Detail-oriented and organized

• Comfortable using digital tools and software
Join us to enhance patient care through effective treatment coordination and compassionate communication.
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