Lead Dental Coordinator at Transcend

Elevate patient care as the Lead Dental Treatment Coordinator with Transcend Specialized Dentistry in Downtown Vancouver. Take ownership of treatment plans while providing exceptional service to every patient.

This full-time role emphasizes patient journey management, requiring expertise in presenting treatment plans across prosthodontics, periodontics, and orthodontics. You will guide patients’ decisions, ensuring clarity and addressing concerns confidently while maintaining a patient-first approach. Your position also focuses on financial coordination with in-depth discussions about fees and treatment sequencing to enhance patient understanding.

Key Responsibilities:

• Build comprehensive treatment plans during consultations

• Present treatment options clearly to patients

• Follow up with patients post-consultation for engagement

• Walk patients through payment and insurance processes

• Ensure accurate patient scheduling and smooth care start

Requirements:

• Minimum 2 years in treatment coordination or consultative roles

• Strong clinical dental background preferred

• Proven track record in converting consultations

• Exceptional verbal and written communication skills

• Proficient with technology such as Google Sheets and Drive

Embrace a pivotal role that merges clinical expertise with patient-centered service in a dynamic dental practice.
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