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Job Description & How to Apply Below
We are looking for a friendly, organized, and professional Dental Receptionist to join our team! As the first point of contact for our patients, you'll play a key role in creating a welcoming experience while helping our office run smoothly and efficiently.
Responsibilities
Greet patients and provide exceptional customer service
Schedule appointments, answer phones, and manage patient inquiries
Maintain accurate patient records and documentation
Verify insurance information and assist with billing and payments
Manage accounts receivable, including tracking outstanding balances, following up on overdue accounts, and processing patient payments
Support daily office operations and administrative tasks
Keep the reception area organized and welcoming
Requirements
Dental Receptionist Certificate required
Previous dental office preferred
Experience with accounts receivable, insurance claims, and collections is an asset
Experience with Tracker Software is an asset
Strong communication and organizational skills
Professional, friendly, and patient-focused attitude
Ability to multitask in a fast-paced environment
Ability to speak Vietnamese is an asset
Approximate office hours (subject to change)
Tuesday: 9-5pm
Wednesday: 9-5pm
Thursday: 9-5pm
Friday: 9.30-6pm
Saturday: 9-5pm
Why Join Us?
At Phoenix Dental, we are committed to providing exceptional patient care in a welcoming and supportive environment. Our team genuinely enjoys working together, supporting one another, and providing outstanding care for our patients. We believe that a positive workplace culture leads to better patient experiences, and we're proud to have a team that collaborates, communicates, and celebrates successes together.
Pay: $25.00-$35.00 per hour
Application question(s)
Do you have experience with Tracker Software?
Experience
Dental Receptionist: 1 year (preferred)
Language
Vietnamese (preferred)
Licence/Certification
Dental Receptionist Certificate (required)
Work Location
In person
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