Lead Receptionist at Upscale Dental Practice

Elevate patient care as the Lead Receptionist at our upscale dental practice in Downtown Vancouver. Oversee scheduling, enhance patient experiences, and lead a dedicated administrative team.

In this full-time role, you will manage all front desk operations while ensuring top-notch patient interactions. Your expertise in scheduling, communication, and administrative support will drive efficiency in a multi-specialty dental environment. Be the face of our premium practice and contribute to a culture centered around excellence.

Key Responsibilities:

• Welcome patients and manage appointment scheduling

• Optimize scheduling flow and recording patient interactions

• Process insurance claims and manage patient inquiries

• Collaborate with clinical teams to ensure seamless operations

• Lead the receptionist team in weekly meetings and performance updates

Requirements:

• 2+ years in a dental or high-end hospitality setting

• Proven skills in patient scheduling and lead conversion

• Excellent communication abilities and tech-savvy

• Experience with dental management software preferred

• Reliability and the ability to manage multiple tasks

Become a vital contributor to our patient-first approach at our Downtown Vancouver practice.
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