Senior Program Assistant

Staff - Union### ##
** Job Category
** CUPE 2950## Job Profile

CUPE 2950 Salaried - Sr Program Asst-Gen (Gr8)### ##
** Job Title
** Senior Program Assistant### ##
** Department
* * Administrative Support | First Year Programs | Faculty of Arts### ##
** Compensation Range**$4,739.00 - $5,102.00 CAD Monthly### ##
** Posting End Date
** January 6, 2026
*
* Note:

** Applications will be accepted until 11:59 PM on the Posting End Date.
** Job End Date
** Ongoing At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students.

Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.
** Job Description Summary
** The Senior Program Assistant provides confidential high-level administrative support to the Bachelor of Media Studies and other interdisciplinary programs in FYIP, working with the Director, program chair(s), student advisor(s), faculty members and administrator to ensure the smooth operations of a broad range of functions including course scheduling, student registration, event coordination, and curriculum submissions. The incumbent is also responsible for event coordination and logistics, scheduling and promotional support to undergraduate student events and programs such as the annual orientation/onboarding, open house, undergraduate student association events and initiatives.

First-Year and Interdisciplinary Programs (FYIP) in the Faculty of Arts is comprised of 17 distinct Interdisciplinary Programs as well as the Bachelor of Media Studies degree program. Together these programs enroll approximately 3800 students, and employ and support/liaise with 17 Chairs and 30+ faculty members.

** Organizational Status
** Reports directly to the Administrator, First-Year & Interdisciplinary Programs (FYIP). The incumbent interacts and communicates with faculty, students, staff, alumni, community partners & visitors, and staff from other units across campus.

** Work Performed
*** Coordinates for the Bachelor of Media Studies (BMS) chair a complex timetable involving 8+ participating departments and programs in the Faculty of Arts and the Faculty of Science. Prepares draft timetables based on the other departments’ availability, troubleshoots & resolves issues such as last-minutes changes to courses, instructors’ availability and other unexpected circumstances.
* Coordinates the timetable and exam scheduling for BMS and other interdisciplinary programs in the FYIP portfolio. Liaises with other units in the Faculty of Arts over the scheduling of cross-listed and core courses. Assists with course/instructor/TA evaluations.
* Evaluates enrollment figures and program capacity to advise the chair, administrator and the program coordinator(s) on cancellations or on raising the enrollment caps. Makes recommendations and implements the approved strategies to increase enrollments.
* Leads on admission administration process. Coordinates portfolio submissions and responds to students’ inquiries about the application process. Organizes faculty reading of application portfolios and liaises with UBC admissions.
* Assists students with course selection to ensure they meet course prerequisites and program requirements. Investigates and resolves complex student program issues and refers them as necessary.
* Supports student progress, identifying students at academic risk. Assists and consults with student program coordinator(s) and the chair(s) with confidential undergraduate student issues, as appropriate.
* In partnership with chair and the program coordinator/student advisor(s), develops entry and exit surveys to measure student engagement and experiences in BMS program, including program alumni. Analyzes the findings and writes reports on students’ satisfaction.
* Acts as first point of contact for students and instructors in the Bachelor of Media Studies. Maintains current knowledge of resources available to instructors related to student concerns; directs student to the relevant…