Centre Manager - STEM Education

Zebra Robotics is a pioneer in providing quality learning to students in the field of Robotics and Coding in a fun environment. Our innovative approach to STEM education equips students with the skills and knowledge required in this fast-paced, technology-driven environment. Knowledgeable instructors, renowned competition awards, and extensive course offerings set us apart from other similar programs. All of our curricula are developed in-house by our experienced and passionate staff.

Students acquire critical thinking, design, and analytical skills through our courses. They also learn soft skills like time management, leadership, perseverance and teamwork which are vital to success in any career.

We are looking for a Center Manager – Kids STEM Program; an energetic individual with an engaging personality who believes in our philosophy of learning and innovating in a fun environment. You will lead our growing team of coaches and staff at Surrey to provide superior customer service to our students, parents and prospective customers.

Are you passionate about bringing STEM to young minds in our area? This could be the role for you.

• Track and respond to all inquiries via phone, email, and social media.
• Conduct tours and confidently describe our programs to prospective students and parents.
• Review program offerings, pricing, and enrollment details with families.
• Engage with parents and students, turning inquiries and visits into successful enrollments.
• Deliver compelling sales pitches and hold meaningful conversations with parents to address their needs and encourage registration.
• Work with coaches to demonstrate our services and showcase program value.
• Coordinate enrollment flow, including registration, payments, and student onboarding.
• Perform organizational duties for the office and classrooms.
• Create a positive and safe environment where innovation is encouraged.
• Track student progress and provide ongoing feedback to both students and parents.

• Excellent oral communication and organizational skills.
• Teamwork, will work closely with the Manager - Business Development and Operations.
• Strong ability to engage parents, build trust, and turn leads into enrollments.
• Skilled in delivering sales pitches and confidently addressing parent concerns.
• Able to prioritize tasks and respond to requests in a timely fashion.
• Upbeat, positive, energetic, and works independently.
• Good listener, attentive to prospective clients’ questions.
• Strong influencing and persuasion skills.
• Understanding of marketing principles.
• Proficient in promoting business and using social media.
• Proficient in MS Office (Word, Excel) and web-based applications.
• Educational experience and First Aid training is an asset.
• Understanding of robotics and programming is an asset.
• Ability to inspire and lead others.
• Pre-employment background check is required.

• Managing Kids Education Center: 2 years (preferred)