Student Services Manager

Student Services Manager Skip to main content#Student Services Manager page is loaded## Student Services Manager Apply locations:
UBC Vancouver Campus
- Vancouver, BC, Canada time type:
Full time posted on:
Posted Todayjob requisition :
JR24894

Staff
- Non Union### ##
** Job Category
** M&P - AAPS##
** Job Profile
** AAPS Salaried - Student Management, Level A### ##
** Job Title
** Student Services Manager### ##
** Department
* * Administrative Support | Department of Geography### ##
** Compensation Range**$5,365.42 - $7,709.92 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.###

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** Posting End Date
** June 26, 2026
*
* Note:

** Applications will be accepted until 11:59 PM on the Posting End Date.
** Job End Date
** Ongoing At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students.

Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.  
** Job Description Summary
** The Student Services Manager provides strategic leadership for the development, delivery, and continuous improvement of undergraduate and graduate programs in the Department of Geography. The Department offers a broad suite of programs spanning the Faculties of Arts and Science, including the BSc Major in Geographical Sciences, BA Major in Human Geography, BA Major in Environment and Sustainability, BA Major in Urban Studies, Minor in Human Geography, Minor in Environment and Sustainability, Minor in Urban Studies, Minor Geographical Info Science and Geographic Computation (GIS&GC), Certificate in Climate Studies and Action, and MA, MSc, and PhD degrees.

The role supports a large and complex student population, including over 500 undergraduate majors, 200 minors, 80 certificate students, and approximately 5,700 undergraduate course enrolments across 75 sections. The graduate program comprises roughly 100 master’s and doctoral students.

This position leads key student services functions such as program planning, admissions evaluation, outreach and recruitment initiatives, and academic advising that fosters student success, retention, and career development. The Manager acts as a central liaison with internal and external partners to ensure coordinated service  addition, the role oversees staff supervision, teaching assistant appointments, student awards, budgets, and departmental events, ensuring efficient operations and alignment with institutional priorities and policies.

** Organizational Status
** Reports to the Administrator. The incumbent works independently, with initiative and considerable autonomy. Takes direction from the Head and Associate Heads.

** Work Performed*
* ** Program Leadership & Strategy
*** Leads planning, delivery, and continuous improvement of undergraduate and graduate programs, including recruitment, admissions, and advising.
* Provides strategic analysis and recommendations on enrolment management, curriculum delivery, course scheduling, and student services.
* Co-chairs undergraduate committees and advises the graduate committee.
** Academic Advising
*** Manages undergraduate and graduate admissions, including holistic evaluation of applicants and enrolment planning.
* Provides expert academic advising on degree requirements, progression, and career pathways.
* Assesses transfer credit, program eligibility, course registration, and graduation requirements.
* Advises students on academic and personal challenges; connects students with campus supports and services.
* Supports student success, retention, and progression through proactive outreach and case management.
** Scheduling & Registration
***…