Customer-Focused Equipment Coordinator

Position: Customer-Focused Equipment Coordinator Role
Join Insight Global as an Equipment Services Coordinator and enhance service delivery for a leading fast food chain in North Vancouver. This hybrid role emphasizes customer service and efficient procurement processes.
Focusing on both new restaurant openings and renovations, you’ll provide crucial support by preparing estimates, managing purchase orders, and resolving service issues. Your customer-oriented approach will engage various stakeholders, ensuring all equipment and decor needs are met effectively. This diverse role combines project management with day-to-day customer service tasks, making every day unique.

Key Responsibilities:

• Deliver accurate information on equipment and signage queries

• Review and prepare project estimates for restaurants

• Expedite orders to meet project timelines

• Address warranty and service-related challenges

• Maintain supplier and project-related documentation
Requirements:

• Customer service experience in hospitality

• Bilingual communication in English and French

• Proficiency with technology tools like Google Suite

• Strong organizational and adaptability skills

• Degree in Commerce or Business Administration
Drive operational success by ensuring high-quality service for dynamic restaurant environments.
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