Customer Success Specialist

Position: Customer Success Specialist at Zen Educate
Elevate U.S. education as a Customer Success Specialist with Zen Educate in Vancouver. Manage school partnerships while supporting educators in a hybrid work model that combines office and remote flexibility.

In this full-time role, you will grow and manage U.S. school partnerships while coaching educators to achieve success. You’ll require strong relationship-building skills and a strategic mindset, applying your passion for education to create positive impacts. Your experience in sales, partnerships, or education will enhance our mission of improving the recruitment landscape.

Key Responsibilities:

• Build meaningful relationships with U.S. schools

• Generate demand for Zen educators across school partners

• Upsell Zen products to enhance partnership value

• Act as a central contact for partnership stakeholders

• Provide feedback to improve our platform

Requirements:

• Passion for education and social impact

• Experience in sales or account management

• Strong communication skills

• Ability to work autonomously and flexibly

• Coachability and grit to overcome challenges

Become a vital part of Zen Educate's mission in transforming the education sector.
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