Program Coordinator

Salary:  $53,000-$58,000 per year

Hours:

37.5 hours per week, Monday to Friday with some evenings and weekends

Employment Type

and

Location:

Full time, Permanent, Lower Mainland (hybrid-remote)

Position Description
Reporting to the Director of Programs, the Program Coordinator oversees the planning, implementation, management, and evaluation of CAN programs in the Lower Mainland. They are responsible for identifying and fostering relationships with various community partners, advising on the strategic priorities and community needs in the area, representing CAN in the community when needed, and supporting the hiring, training, and supervision of program staff, among other various tasks.

The ideal candidate is passionate, and values driven, with a focus on best practices in both autism support and delivery of sport/recreation programs for children. The Program Coordinator must be flexible and able to adapt to the needs of programs on a regular basis. Some program visits on evenings and weekends are required. They also must thrive working independently and with minimal oversight, while also maintaining a team-oriented approach to their work.

Key Functions
Program Coordination and Oversight

Oversee the day-to-day operations and activities of assigned sport and recreation programs, including program development, implementation, and evaluation.

Manage and monitor an assigned annual budget.

Plan seasonal program schedules based on CAN’s budget and strategic priorities.

Book and be the primary contact for facilities that host CAN programs.

Visit programs to support staff, interact with members and ensure quality control (use of support strategies, safety, caregiver communication, etc.)

Work closely with other departments and meet deadlines to provide program details for promotional material, program guides, annual reports, and social media posts.

Assist with the planning, staffing and execution of events related to assigned programs and facilities.

Collaborate with other Coordinators and departments to evaluate programs seasonally to identify delivery gaps, program challenges and curriculum needs.

Maintain program records and develop policies and procedures to support positive and safe program delivery.

Staff and Volunteer Management and Training

Supervise and provide leadership and support to CAN program staff and volunteers to ensure they are following CAN policies and procedures and delivering CAN programs to the highest standard.

Determine the number of staff and volunteers needed for programs.

Support HR to fill vacancies by conducting interviews and identifying high-performing staff with necessary experience, skills, and education.

Support the Training department to ensure that mandatory training requirements are successfully completed by all staff seasonally.

Deliver regular trainings to new and returning staff in support of the Training department.

Act as primary contact and support for Onsite Supervisors; assist in navigating CAN processes, sensitive member conversations and opportunities for mentorship and professional growth.

Collaborate with HR department to manage staff performance issues and address concerns regarding policies, procedures and expectations of program staff and volunteers.

Support HR and Training departments to identify skill and knowledge gaps in staff and volunteers and make recommendations for training.

Lead seasonal program staff placement process and determine staffing needs based on CAN program guidelines.

Support Onsite Supervisors to provide support and performance feedback on a regular basis to program staff and volunteers.

Community Partnerships and Training

Build and maintain community partnerships to support CAN programs.

Deliver training to community partners affiliated with assigned programs.

Be an ambassador for the organization by attending CAN programs and representing CAN at community events, as needed.

Develop and maintain meaningful relationships with program partners, including facilities, like-minded organizations, government, donors, families, and program facilitators.

Administration & Other Duties

Participate and represent CAN at events (e.g., major events, fundraising), as…