Hybrid Customer Success Specialist at Zen Educate

Shape the future of education as a Customer Success Specialist with Zen Educate in Vancouver. This hybrid role blends relationship management and strategic growth to support US school partnerships.

In this full-time position, you will manage and grow a portfolio of partnerships with US schools while supporting educators to ensure their success. Key responsibilities include building relationships, increasing demand for Zen educators, and providing responsive support to all stakeholders. Ideal candidates will possess a passion for education, strong communication skills, and the ability to thrive under pressure.

Key Responsibilities:

• Manage and grow US school partnerships strategically

• Build and maintain relationships with school stakeholders

• Upsell Zen products and improve educator experiences

• Communicate daily with newly onboarded educators

• Coach and support active educators for improved performance

Requirements:

• Passion for education with a social impact focus

• Experience in sales, account management, or education preferred

• Strong communication and relationship-building skills

• Grit and proactive problem-solving mindset

• Ability to maintain a positive work ethic under pressure

Elevate education systems and champion educator success at Zen Educate.
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