Student Experience Coordinator

Job Description The Opportunity

The Student Services Coordinator (part-time) will support initiatives and activities related to student engagement and success at EF International Language Campus, Vancouver. In addition, the Student Services Coordinator will work directly with student groups to develop, implement and coordinate programs, with a goal of encouraging a higher level of engagement and ultimately retention to graduation. This position involves responsibilities for campus events and occasional work on weeknights and weekends.

This is a part-time, fixed term position (1 year term). The Student Services Coordinator is required to work 15-20 hours per week, 4 days per week. In addition, the Student Services Coordinator will take (on a weekly, rotating basis) the campus emergency phone.

• Hours of work: part-time, 15-20 hours per week
• Days of work: 4 days per week
• Term: 1 year contract (with possibility of extension)
• Compensation: $20/hour
• Start Date:
  
  September 29th, 2026

• You believe in global education and embrace cultural diversity
• You insist on the highest service standards to deliver a meaningful and impactful student experience
• You are a team player and can work cross-functionally and collaboratively
• You thrive under pressure and enjoy a fast-paced work environment

• Coordinates and assists with all major on and off-campus focused events
• Support key departmental programs such as New Student Orientation, Graduation, student mentorship
• Is comfortable leading presentations in front of large groups of students
• Lead the promotion of student life events using social media channels, print material, and other forms of appropriate communication to the campus community
• Encourage and support students, student organizations, departments, and academic programs, on events that benefit the student community and align with the school’s mission
• Serves as an advisor for students
• Welcome students in the mornings, assist with student inquiries
• Cultivate and maintain good working relationships with staff, faculty, and students
• Administrative coverage for campus student services based needs
• Holds the emergency phone (rotated between staff members, weekly) to respond to after-hours incidents as needed

• Experience with student services or student support is preferred
• Be skilled in Word, Excel, Power Point
• Have excellent communication skills, written and oral
• Have high attention to detail
• Fluency in English; fluency in an additional language is preferred but not required
• Proven track record and commitment to outstanding customer service
  
  Flexible approach to work and able to maintain composure in a fast-paced environment.
• A high-energy and enthusiastic individual who thrives under pressure, takes initiative, troubleshoots and prioritizes tasks when operating on tight deadlines.
• Personable, persuasive, and a strong influencer, with the ability to cultivate and maintain relationships.
• Collegial attitude and able to work collaboratively across teams and campuses
• Entitled to legally work in Canada for the duration of the position

Some companies are in the business of banking. Others are in the business of shoes. Or sports. Or soft drinks. At EF, we're in a different kind of business. One that's a little less tangible, and a lot more important. Because our business, what we make, makes everything else possible. We're in the business of understanding. Between people. Between cultures.

For over half a century we’ve been the leader in international educational programs and experiences designed to foster such understanding. Through language, cultural exchange, academic studies, and educational travel, we create the kinds of immersive experiences that…