Academic Consideration Advisor

Employment Category

Full-Time, Permanent

Vancouver, BC (Hybrid)

Executive Director, Academic Operations and Initiatives

Cover Letter

Reporting to the Executive Director, Academic Operations and Initiatives, the Academic Consideration Advisor coordinates academic consideration requests for students experiencing extenuating circumstances that affect their academic progress. The Advisor serves as a primary point of contact for students and works collaboratively with faculty, academic administrators, Accessibility Services, and other student support units to ensure requests are addressed consistently, appropriately, and in accordance with institutional policies and procedures.

The Advisor reviews requests and supporting documentation, identifies appropriate options, facilitates communication among relevant stakeholders, and maintains accurate records. The role also analyzes academic consideration data to identify trends, emerging concerns, and opportunities for process and service improvement.

• Serve as the primary point of contact for students experiencing extenuating circumstances that may affect their ability to meet academic requirements, particularly where formal academic accommodations do not apply.
• Receive, review, and process academic consideration requests in accordance with institutional policies, procedures, and established protocols.
• Review supporting information, identify available consideration options, and coordinate requests and outcomes with faculty and other relevant stakeholders.
• Provide clear and consistent guidance to students, faculty, and staff regarding academic consideration requirements, processes, timelines, and available support resources.
• Maintain accurate and confidential documentation of academic consideration requests, decisions, and outcomes.
• Develop, implement, and maintain a centralized tracking and reporting system for academic consideration requests to support case management, timely follow-up, data integrity, trend analysis, and institutional reporting.
• Analyze academic consideration data to identify trends, recurring issues, emerging concerns, and opportunities for institutional improvement.
• Review, streamline, and continuously improve academic consideration processes, workflows, policies, procedures, guidelines, and operational frameworks, identify gaps and recommending enhancements as institutional needs evolve.
• Build and maintain effective working relationships with faculty, academic administrators, Accessibility Services, and other student support units to support timely and consistent academic consideration processes.
• Identify students with multiple or recurring academic consideration requests, facilitate appropriate follow-up, and connect students with relevant academic, accessibility, or student support services.
• Liaise with Accessibility Services and relevant academic units, as required, to support the effective implementation of approved academic accommodation plans.
• Develop and maintain institutional information, forms, guidance materials, and resources related to academic considerations.
• Develop and facilitate training and information sessions for faculty and staff to support consistent understanding and application of academic consideration policies and procedures.
• Establish and facilitate a cross-faculty community of practice to promote consistency, knowledge sharing, and continuous improvement in academic consideration practices.
• Support examination arrangements and invigilation where required in connection with approved academic considerations or accommodation plans.
• Collaborate with the Academic Operations team and other institutional units on cross-functional initiatives related to academic considerations, student support, and broader academic operations.
• Perform other related duties as assigned in support of the department’s operational needs and UCW’s strategic priorities.

• Demonstrated practical knowledge of student advising, academic support, and case-management practices applicable to students experiencing extenuating circumstances in a post-secondary environment.
• Ability to assess and respond to both straightforward and complex academic consideration matters using sound judgment and established policies, procedures, and protocols.
• Strong ability to interpret and communicate academic policies, procedures, requirements, and available options to students, faculty, and staff.
• Strong…