Travelling Field Engineer, Mechanical

A&K Robotics develops autonomous mobility technology designed to help people move through large, complex spaces with more freedom and independence. Designed and built in Canada and the US, our Cruz™ Mobility Pod is an all-electric, AI-enabled mobility solution that helps travellers navigate airports with greater ease, comfort, and independence.

We operate in dynamic, human-centered environments where autonomy is not just a technical challenge but a social one. In partnership with leading airports and airlines, we're transforming the passenger experience and making travel more accessible, enjoyable, and efficient. We're looking for outstanding, ambitious people to join our growing team.

We're looking for a hands-on, mechanically skilled individual who genuinely loves connecting people and wants to help travellers enjoy exceptional experiences with our Cruz mobility pods. Your main mission is to bring our technology to life in airports: welcoming passengers, keeping robots ready for service, solving problems, and helping our airport customers deliver a smooth, memorable experience.

This is a primarily airport-based, customer-facing role involving 50-80% travel. You'll take ownership of daily deployment activities, build trusted relationships with airport teams, and help travellers discover greater freedom and independence as they move through the terminal.

You'll also bring strong mechanical design skills to our engineering and production team. Alongside field operations, you'll design and refine components and assemblies, support production and quality assurance, and turn what you learn on site into practical product improvements. It's a role for someone who enjoys people, practical engineering, and seeing their work make a difference in everyday use.

• Deliver warm, personalized passenger experiences:
  Proactively engage with travelers, explain the pods clearly, support boarding and rides, and respond thoughtfully to individual needs and preferences.
• Coordinate efficient daily airport operations to ensure pods are readily available, passenger service runs smoothly, and travelers can make the most of the service.
• Keep pods safe, clean, and ready for service, including daily setup, charging, safety checks, and route inspections.
• Be a dependable on‑site contact for airport customers, their teams, and service partners. Provide clear, concise updates, raise issues early, and follow through on commitments.
• Troubleshoot and maintain mechanical and electrical systems, including motors, sensors, and wiring. Perform repairs, preventive maintenance, and collaborate with the software team on firmware-related issues.
• Support airport pilots and deployments, including equipment preparation, site setup and readiness, customer orientation, and operational handovers.
• Drive continuous product and operational improvements by bringing passenger feedback and field experience back to our R&D team, helping improve reliability, serviceability, and ultimately rider and customer experience.
• Develop and improve mechanical components, assemblies, and physical features, from concept sketches and 3D CAD models through prototyping, fabrication, installation, and testing, with attention to passenger comfort, reliability, ease of servicing and style.
• Support production, assembly, and integration of mechanical and electronic components, including motors, power, and sensor systems, and help carry out functional on‑site testing and quality assurance.

• Exceptionally personable, outgoing, and energetic personality, with a genuine passion for connecting with people and making travellers of all ages,…