Technical Product Manager | Home Security Hardware

Staff Technical Product Manager | Home Security Hardware

Join to apply for the Staff Technical Product Manager | Home Security Hardware role at TELUS.

Our Connected Home Hardware team researches, ideates, designs, develops, and manages consumer technologies to make our customers' interaction with TELUS services faster, seamless, and more reliable. We focus on improving our customers' lives by making technology simpler and friendlier. We work closely with engineers, marketing teams, industrial designers, and manufacturing partners to manage products from conception to launch and retirement, supporting Optik TV, internet access hardware, Boost Wi‑Fi, Smart Home, and more.

• Serve as subject‑matter expert on competitor products, vendor roadmaps, IoT protocols, Wi‑Fi protocols, smart home technologies, home security and automation technologies.
• Develop product roadmap and in‑home deployment architecture for current and new products.
• Conduct market research, develop product design (industrial design, packaging, mechanical design, features, usability, onboarding), and write requirements documentation.
• Engage with and secure buy‑in from stakeholders and partners, both internally and externally, on your proposed product roadmap.
• Create, maintain, present, and obtain approval for business cases supporting your product roadmap from all leadership levels.
• Evaluate mechanical design, RF design, and CMF (colour, material, finish) as part of the product development process.
• Lead internal and external teams for product launches and ongoing management, including vendors, engineering (RF, mechanical, software, firmware), systems and ordering, marketing, logistics, and supply chain.
• Create, maintain, and share project plans and schedules for new product development with all leadership levels, both internally and externally.
• Maintain strategic partnerships with various hardware, silicon, and software vendors.

• 10+ years of experience managing technical projects through completion.
• Degree in business, engineering, or related field, or equivalent experience.
• Experience building and driving business priorities for a product portfolio, including ROI analysis, budgeting, and cost‑benefit analysis.
• Experience translating market trends, customer needs, and competitive landscape into product strategies and roadmaps.
• Deep understanding of home automation, home security, and IoT technologies.
• Experience working with third‑party vendors, particularly manufacturers.
• Deep understanding and experience with consumer electronics development life cycles and various electronics manufacturing working models.
• Excellent verbal and written communication skills to bridge technical and business teams.
• Excellent organizational, time‑management, and presentation skills.

• Experience with new technology development (hardware and software).
• Experience with consumer electronics or telecom industry.
• PMP certification.
• Agile Product Management certification.
• Knowledge of Jira, Confluence, , G‑suite.
• Spoken Mandarin helpful when communicating with manufacturing partners.

Not Applicable

Full‑time

Product Management and Marketing