PI Technician

Description

Purpose of the job :

Troubleshooting of Alstom products at customer site in order to ensure their availability.

Provide technical expertise to subcontractors, warranty support team, project team members and less experienced personnel.

Pay Rate: $38-$40/hr location:
Burnaby, BCShift: Rotational

Main Responsibilities :

Carry out Troubleshooting during PI period as well as Pre-warranty & Commissioning (and Validation & Certification if applicable), including investigation and repair

Carry out Fleet check activities

Reports & register any deviation (failure/event) in Failure Management data base including configuration data

Support operation helpdesk

& enforce Alstom & customer EHS & security rules and relevant PI processes on customer site

Execute test & trouble shouting procedures to evaluate system performance and performs failure analysis on parts to be returned for repair

Support Implementation Field Modifications (FM operator), if required

Support specific technical investigations by Engineering or internal/external Suppliers

Recommends preventative and corrective actions

Instructs and directs operators in field modification and repairs if needed

Advises PI management regarding customer satisfaction, product performance, and suggestions for product enhancements

Ensure good information flow about interventions & operations within Troubleshooting to support shift transition, if needed

Lead Troubleshooter team, if needed

Conducts peer reviews of PI activities and provide technical leadership if requested

Contribute to Return of Experience

Job Requirements

Educational Requirements :

Certified Technician or Undergraduate in technical area (mechanical or electrical/electronics)

Minimum IT knowledge

EHS training

Experience :

Technical troubleshooting/investigation/testing experience (mechanical or electrical / electronic) (> 10 years for Senior position)

Field Experience

EHS knowledge and exposure

Product knowledge

Self-government

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