Sports Product Specialist

Location:

Vancouver, BC, Hybrid, preferred on-site Thursdays, Fridays, and Mondays

Language:  English, advanced written and verbal communication required

Duration:  7-month contract with strong potential for extension

Background Check Requirement:  Successful completion of Gaming Worker Registration is required

About the Opportunity
An exciting opportunity is available for a Sports Product Specialist to support one of Canada’s largest online sports book operations during a major platform transformation. This role sits within a fast‑paced gaming and entertainment environment where sports book operations, live event monitoring, and betting market management are central to delivering an exceptional player experience.

You’ll join a highly collaborative team responsible for overseeing day‑to‑day sports book operations across multiple sports and betting markets. Working closely with sports book vendors, risk teams, customer support, and product stakeholders, you’ll help ensure betting integrity, operational accuracy, and real‑time responsiveness during live sporting events.

What’s In It for You
This is an opportunity to work on a nationally recognized sports book platform during a period of significant growth and transformation. You’ll gain exposure to sports book operations, platform migrations, live event management, and cross‑functional collaboration in a highly specialized industry.

You’ll also join a close‑knit team that values collaboration, continuous learning, and operational excellence. The environment is hands‑on, supportive, and ideal for someone who thrives in fast‑moving operational settings and enjoys working closely with sports and betting markets.

Your Responsibilities

Monitor daily sports book operations to ensure betting markets, odds, and event coverage remain accurate and operational.

Oversee live sporting events in real time, reacting quickly to changing conditions and escalating operational concerns when required.

Collaborate with sports book vendors, risk management teams, and internal stakeholders to troubleshoot and resolve operational issues.

Track betting trends, player activity, and promotional performance to support operational decision‑making.

Support sports book content updates, configurable templates, and promotional execution across sports book channels.

Assist customer support teams with sports book‑related inquiries and issue resolution.

Contribute to sports book operational strategy execution while helping maintain compliance and product integrity standards.

Skills and Qualifications

3+ years of experience in sports book operations, online gaming, casino operations, or a related industry.

Degree or diploma in Business, Sports Management, or a related field, or an equivalent combination of education and experience.

Strong understanding of online sports betting markets, sports book operations, and professional sports.

Experience working in fast‑paced operational environments with the ability to multitask under pressure.

Strong analytical and problem‑solving skills with the ability to identify anomalies, stale odds, and operational risks.

Familiarity with sports book platforms or betting software, experience with Open Bet is considered an asset.

Strong computer skills, including Microsoft Office and Excel, along with excellent communication and collaboration abilities.

All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2

SLGBTQIA+ communities.

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