Care and Repair Advisor

Position: CHANEL Care and Repair Advisor
Experience luxury service as a Care and Repair Advisor at CHANEL in Vancouver. Provide expert advice and execute repairs on high-end goods while ensuring client satisfaction.

This permanent, full-time role at the Oakridge Boutique focuses on client consultations and efficient management of repair logistics. You'll perform express repairs, conduct training for Fashion Advisors, and ensure robust inventory maintenance. Engage directly with clients to deliver the exceptional quality and craftsmanship that CHANEL embodies.

Key Responsibilities:

• Provide tailored advice for Care & Repair inquiries

• Manage spare part orders and logistics effectively

• Perform express and minor technical repairs

• Facilitate training on CASS procedures for Fashion Advisors

• Conduct audits and liaise with management on client feedback

Requirements:

• Strong communication and approachable demeanor

• Attention to detail with problem-solving skills

• Passion for luxury craftsmanship and eagerness to learn

• Familiarity with technology for workflow management

• Adaptability to changing tasks and priorities

Enhance luxury service experiences for CHANEL clients through expert advice and technical skill in repairs.
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