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Strategic Player Operations Director
Job Description & How to Apply Below
Elevate player experience as the Strategic Director of Player Operations at EA SPORTS in Vancouver. Drive community insights and align development with player needs across our top franchises.
This role calls for an experienced leader with over 10 years in gaming and deep passion for player communities. You will direct efforts that balance player trust with development clarity, ensuring EA’s studio remains responsive to its global audience. Candidates must possess both strategic acumen and operational expertise to shape effective community playbooks.
Key Responsibilities:
• Optimize how FC gathers and acts on player feedback
• Increase visibility into development decision-making
• Design systems for embedding community insights
• Coordinate responses to community issues
• Collaborate with Publishing for alignment
Requirements:
• 10+ years in gaming community management
• Knowledge of development processes in live-service games
• Strong passion for global football culture
• Experience leading through ambiguity
• Capability to summarize diverse player feedback
Join EA SPORTS and transform the way we engage with our players globally.
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