Manager, Personal Banking Investigations

Job Description

What is the opportunity?

This role will work as an integral member of the AML FIU Investigations team. Lead by example in delivering personal results, to assist members of the Investigations team to elevate collective performance, and work collaboratively with colleagues to achieve unit objectives. Subject Matter Expert (SME) on AML Investigations and works with the team members as a mentor/coach in order to elevate team member performance.

The role will support initial and ongoing training and development of Investigations Team members.

What will you do?

• Act as Subject Matter Expert to provide guidance and direction to team members on money laundering, financing of terrorism and related issues
• Collaborate with the Senior Manager and team members to establish, develop, and leverage contacts to support investigation requirements and the AML FIU
• Assist the Senior Manager and peer managers with ongoing support and development of investigators following initial training
• Assist with the ongoing reviews and development of policies and guidance applicable to anti money laundering
• Conduct case reviews and/or approvals for the Senior Manager when required
• Plan, conduct and complete risk-based investigations into relevant matters referred to the Unit in line with approved processes, including but not limited to those originating from:
  • Incidents generated by the Insights and Analytics team from an analysis of the results of transaction monitoring, media scans and matches from name scanning against relevant PEP, Economic Sanctions and Terrorism Lists
  • Incidents generated by (UTR) Unusual Transaction Reporting via internal partners
  • Referrals from internal partners and other business Units (via mail box)
• Maintain accurate, comprehensive, and timely records of all investigative actions and decisions taken, ensuring that all material and information obtained is treated in accordance with legal and regulatory requirements and RBC policy
• Gather information/intelligence from all available sources, in order to determine whether reasonable grounds to suspect money laundering, financing of terrorism or other criminal activities exists, to justify making a report to the relevant Regulatory Authority for the purpose of complying with legislative/regulatory requirements, and mitigating risk to RBC in line with established organizational policy
• Prepare relevant reports as required including documentation in support of any action proposed based on the results of investigations
• Work with the Global AML FIU Investigation Team and other FIU partners to ensure that investigations are conducted within defined timelines and are escalated in accordance with relevant policy
• Promote, support and adhere to RBC’s policies and guidelines on Code of Conduct, Collective Ambition, Personal and Professional Development, Equal Opportunities, Health & Safety, Data Protection and Information Security, in accordance with published Policy / Guidance documents and protocols

What do you need to succeed?

Must have

• University degree in relevant field of study (i.e. business, criminology, law)
• Knowledge of banking systems and processes
• Strong AML knowledge
• Strong knowledge of relevant predicate offences
• Skilled in open-source research
• Effective and strong written and oral communication skills
• Demonstrated critical thinking skills
• Strong interpersonal skills
• Skilled in Microsoft Office Outlook, Excel, Word applications

Nice to have

• Certified Anti-Money Laundering Specialist (CAMS) designation (or able to attain within 6 months)

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Leaders who support your development through coaching and managing opportunities

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work

Job Skills