Operations Officer

Job Title:

Operations Officer Work Model:
Hybrid (3 days per week onsite) Job Details

The AML Operations Officer supports Trade Finance operations within TDS Global Operations, focusing on complex transaction processing related to Standby Letters of Credit (SBLC) and Guarantees. The role involves executing transactions, supporting operational controls, coordinating with partners, and ensuring adherence to service standards and regulatory requirements.

• Process and manage complex Trade Finance transactions, primarily SBLCs and Guarantees
• Execute transactions accurately within established guidelines and SLAs
• Support operational controls and exception handling for transactions
• Identify and investigate processing exceptions beyond first-level operations

• Communicate with corporate clients across Canada and the U.S.
• Coordinate with internal partners to resolve operational issues
• Support implementation of operational initiatives and improvements
• Act as subject matter expert or support small operational projects when required

• Identify opportunities to improve operational efficiency and service delivery
• Conduct analysis on process drivers and systemic operational issues
• Support improvements to operational processes and service quality

• Minimum 3 years of Trade Finance operations experience
• Experience managing complex financial transactions

• Hands‑on experience with SBLCs and Guarantees
• Familiarity with ICC publications and frameworks (UCP, ISP, URDG)
• Ability to work within SLAs and operational risk frameworks

This long-term opportunity offers exposure to complex trade finance transactions within a top-tier financial institution. The role provides hands‑on experience in global operations, client engagement, and operational process improvement, with potential for contract extension or permanent placement.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work‑related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short‑term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.

In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.  for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to hiring, advancement, discharge, compensation, or training.