TDS Operations Analyst

Primary Job Title:
TDS Operations Analyst – Trade Finance

Alternate / Related Job Titles:
Trade Finance Operations Analyst
Standby Letters of Credit (SBLC) Analyst
Trade Operations Specialist
Global Trade Finance Analyst

Location & Onsite Flexibility:
Vancouver, BC
Hybrid – 3 days per week onsite
Anchor Day: Monday or Friday (1 day mandatory onsite)
Address: 700 West Georgia Street, Vancouver

Contract Details

Position Type: Contract
Contract Duration: 18 months
Start: As Soon As Possible
Pay Rate: $35–42/hour

Schedule: Monday–Friday, 8:30 AM – 5:00 PM
Overtime: May be required when covering U.S. statutory holidays
Extension Possible: Yes
Conversion Possible: Yes

Position Summary

The TDS Operations Analyst – Trade Finance supports Business-as-Usual (BAU) trade finance operations with a strong focus on Standby Letters of Credit (SBLCs) and Guarantees. This role manages complex, customer-facing transactions for corporate clients across Canada and the U.S., ensuring accuracy, compliance, and adherence to SLAs within a regulated banking environment.

Key Responsibilities

Customer & Operations

• Execute complex trade finance transactions accurately and on time in accordance with SLAs

• Support trade finance operations with a heavy focus on SBLCs and Guarantees

• Identify, document, and investigate process exceptions beyond first-level operations

• Maintain strong client relationships and respond to inbound and outbound inquiries

• Escalate non-standard or high-risk transactions as appropriate

Process, Risk & Analysis

• Analyze operational and service issues; conduct root cause analysis and recommend improvements

• Provide accurate analysis of key process drivers and systemic issues

• Contribute to consolidated and ad-hoc reporting

• Ensure documentation reflects client and business intent and complies with ICC rules (UCP, ISP, URDG)

• Adhere to enterprise risk frameworks including AML and Business Continuity

Projects & Collaboration

• Coordinate with cross-functional partners and act as SME or project lead for small initiatives

• Support change management efforts and ensure clear communication of new processes

• Provide training, coaching, and guidance to team members as required

Required (Must-Have) Skills

• 3+ years of Trade Finance experience

• Hands-on experience with SBLCs and Guarantees (not LC-only profiles)

• Familiarity with ICC rules: UCP, ISP, URDG

• Strong customer-facing experience with corporate clients

• Excellent verbal and written English communication skills

Preferred / Nice-to-Have Skills

• CDCS (Certified Documentary Credit Specialist) or CSDG

• Familiarity with TPS
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• Working knowledge of SWIFT

Education & Experience

• Undergraduate degree or college diploma

• 3+ years of relevant trade finance or operations experience

Performance Measurement

• Service Level Agreements (SLAs) and quality metrics

Benefits

• Medical Insurance

• Vision Insurance

• Dental Insurance

• 401(k) / Retirement Savings Plan (where applicable)

About the Company

A Top 10 bank in Canada and North America, offering comprehensive retail, commercial, wealth management, and wholesale banking services. The organization is committed to helping clients thrive through strong governance, innovation, and customer-focused financial solutions.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company based in Alaska. We value diverse and inclusive workplaces and partner with Fortune 500 organizations across banking, financial services, life sciences, technology, utilities, and retail throughout the U.S. and Canada.

Job Number: 26-01530
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