Flight Centre - Junior Revenue Specialist
Job in
Vancouver, BC, Canada
Listing for:
FCM Travel
Full Time
position
Listed on 2026-02-28
Job specializations:
-
Finance & Banking
Financial Analyst, Accounting & Finance
-
Business
Financial Analyst
Job Description & How to Apply Below
Junior Revenue Specialist
Flight Centre Travel Group (FCTG) is one of the world’s largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane, Australia has company-owned leisure and corporate travel business in countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates and Asia. FCTG also operates a global corporate travel management network, which extends to more than countries through company-owned businesses and independent licensees.
The company opened its first leisure travel shop in Sydney, Australia in 2 and listed on the Australian Securities Exchange in 5. Our purpose is to “open up the world for those who want to see”. Every day, we give people all around the world the opportunity to experience something really amazing – travel!
About The Opportunity
We’re seeking a results-driven professional to lead hotel group commission revenue recovery across our corporate business in the United States and Canada. In this high-impact role, you’ll manage, maintain, invoice, audit, and maximize group commission revenue—ensuring every opportunity is captured and optimized.
As the go-to expert for Americas corporate brands, you’ll collaborate closely with internal supply, finance, and operations teams to drive performance, strengthen processes, and achieve key business goals and KPIs. Your analytical mindset and attention to detail will directly influence revenue recovery and operational excellence.
If you’re passionate about revenue optimization, cross-functional collaboration, and delivering measurable results, this is your opportunity to make a meaningful impact within a dynamic hotel group environment.
Key Responsibilities
Proactively monitor outstanding commissions, persistently following up with hotel partners to ensure timely payment via email & phone.Work closely with the finance team to validate receipt of payments, ensuring accuracy and alignment with financial records.Providing observations on delinquent accounts, collaborating with relevant team members to escalate issues and drive resolution.Audit and validate group contracts to ensure accuracy and commission eligibility, enabling seamless invoice generation for timely issuance to hotel partners.Collaborate with hotel partners to improve commission recovery, encouraging strong, positive relationships to assist with timely payments and promote preferred payment options.Work with external commission collection agencies ensuring streamline processes are up to date, maintaining accurate and complete account setups for operational accuracy.Accurately generate group commission invoices, adhering to taxation requirements specific to each country to ensure compliance and accuracy.Prepare and issue required documentation to hotel partners, facilitating seamless and timely commission processing.Assist other brands in investigating and resolving issues related to missing group commissions, ensuring accurate allocation and payment to the correct brand.Identify opportunities to improve the group commission process, both functional and non-functional requirements, driving continuous improvement and efficiency.Build positive relationships with Travel Managers through constructive feedback on improving group contracts for commission recovery. Identify essential vs non-essential information to improve accurate invoicing and timely commission recovery.Generate routine reporting to communicate data quality issues, hotel partner performance, and internal challenges impacting efforts in the recovery and reconciliation of group commission.Additional ad-hoc reporting as required by the business.Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thriveExperience & Qualifications
Ability to accurately audit group contracts and generate invoices, ensuring compliance with taxation requirements and correct allocation of fundsCommunicate clearly and professionally with hotel partners and internal teams, fostering positive relationships, influencing timely commission payments.Work…
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