Personal Banking Associate

Serve Vancouver customers at TD Canada Trust using banking advice, digital education, and customer service transaction skills. This branch role offers 37.5 hours weekly.

As a Personal Banking Associate Trainee, you will guide customers toward suitable banking solutions and appropriate contacts. The work includes new accounts, investment advice, digital banking education, customer problem resolution, and confidential matters. You will support frontline operations while completing accurate processes and documentation.

• Engage customers through advice, transactions, and problem resolution
• Guide customers toward appropriate banking solutions and contacts
• Educate customers about mobile, ATM, and online banking
• Support scheduled cash and non-cash transactions
• Complete accurate processes, documentation, and regulatory requirements

• High School diploma or one year relevant experience
• Complete Investment Funds Canada or equivalent within 90 days
• Use Microsoft Office, branch software, and internet tools
• Apply banking solutions and process knowledge when advising customers
• Communicate courteously with customers and related teams

Bring customer relationship building, banking knowledge, and digital education skills to TD Canada Trust in Vancouver.