Member Advice Banking Representative

Use communication and customer service skills to help Vancity members navigate everyday banking, borrowing, investments, and protection needs.

This Financial Services Representative role combines personalized advice, sales focus, and relationship-building in a permanent, part-time position. At Sen̓áḵw Village Community Branch, you will listen carefully, explain concepts clearly, and connect members with appropriate products or specialists. The role reports to the Assistant Branch Manager.

• Build trust through genuine, attentive member conversations
• Understand each member’s complete financial needs
• Guide members toward solutions supporting their goals
• Show members how to manage banking digitally
• Provide accurate updates and seamless specialist hand-offs

• High school diploma or equivalent education
• Ability to communicate clearly and build trust
• Personalized customer service experience in service-oriented environments
• Sales orientation and comfort pursuing goals
• Attention to detail during documentation and compliance procedures

Apply your advice-driven service, sales orientation, and communication strengths to personalized member experiences with Vancity.