Bilingual Credit Collections Representative

Apply bilingual English and French communication skills as a Remote Credit and Collections Representative supporting customer accounts Monday through Friday.
Primo Brands seeks a results-oriented representative for its Credit and Collections team. You will manage home, office, commercial, and national accounts while addressing payment issues. Strong customer service, negotiation, analytical, and problem-solving skills support timely collections and positive customer relationships.

Key Responsibilities:

Manage assigned portfolios and follow up on outstanding receivables
Contact customers regarding payments professionally and consistently
Investigate billing, pricing, credit, and payment discrepancies
Prepare reconciliations, correspondence, spreadsheets, and account analysis
Collaborate with Sales, Customer Service, and Finance teams
Requirements:
Bilingual English and French verbal and written communication
Three to four years of B2B credit collections experience preferred
Strong customer service, negotiation, analytical, and problem-solving skills
Ability to manage high-volume portfolios accurately
Microsoft Excel and Outlook proficiency
Bring bilingual communication, account analysis, and collections expertise to Primo Brands while supporting accurate payments and healthy cash flow.