Restricted Insurance Agency Licensing Analyst

Position: Restricted Insurance Agency Licensing Analyst (Contract)
About the Insurance Council
The Insurance Council of British Columbia is the regulatory organization that licenses and regulates the activities of over 50,000 life and general insurance agents, general insurance salespersons, insurance adjusters, and restricted insurance agents in British Columbia.

Why Work for the Insurance Council?
Work with a great team of people in a rewarding career that makes a difference. We are in a downtown location with plenty of amenities nearby. The Insurance Council has a friendly and collaborative environment with a team who is committed to protecting the public.

We offer a comprehensive health and dental plan

Work-life balance

Hybrid work environment (work from office/residence in BC)

Professional development

Equitable employment opportunities

The Opportunity
This is a 24-month contract role.

Duties and Responsibilities

Conduct reviews and analysis of RIA licence applications and licensing transactions, including new applications, licence cancellations, legal name and trade name changes, amalgamations, acquisitions, and other licensing matters, in accordance with governing legislation, Council Rules, policies, and departmental procedures.

Approve RIA licence applications and licensing changes that meet established requirements. Refer applications that do not meet requirements, or that raise suitability, compliance, or other regulatory concerns, to the Manager, Restricted Insurance Agency Licensing with recommendations for consideration.

Review and process amendments to RIA licences, including changes to classes of insurance, business activities, designated representatives, ownership and control, business names, business locations, and other licensing information, in accordance with applicable legislative, regulatory, and procedural requirements.

Prepare and issue correspondence regarding outstanding requirements, licensing decisions, and licensing matters, and provide clarification of licensing requirements to applicants and licensees.

Conduct research and analysis of issues identified during the application, licensing, and amendment processes, and support the preparation of reports for the Licensing Committee on policy, compliance, risk management, and other regulatory matters.

Participate in the review, development, and enhancement of RIA licensing procedures, business processes, systems, policies, and applicable legislation.

Respond to written and verbal inquiries regarding RIA licensing requirements, processes, and regulatory obligations.

Document all relevant telephone calls, emails, correspondence, and meetings in the licensing management system in accordance with recordkeeping requirements.

Provide guidance, support, and education to applicants, licensees, designated representatives, and other stakeholders regarding governing legislation, Council Rules, policies, and licensing requirements.

Maintain current knowledge of legislation, Council Rules, policies, procedures, and developments affecting the RIA licensing framework.

Liaise with regulatory bodies, government agencies, and other external organizations regarding applicants, licensees, and regulatory matters, as required.

Monitor and report on individual key performance indicators (KPIs) related to the timeliness, quality, accuracy, and service standards of RIA licensing activities.

Where required, support the review and approval of individual licence applications, reapplications, reinstatements, cancellations, and licence amendments in accordance with legislation, policies, regulatory frameworks, and departmental procedures.

Contribute to projects, initiatives, consultations, and continuous improvement activities that support the effective administration of the RIA licensing framework.

Perform other duties as assigned by the Manager, Restricted Insurance Agency Licensing.

Qualifications and Experience

Minimum 3 years' experience in regulatory or financial services, preferably in regulatory licensing and approvals.

Post-secondary degree in a related field such as business administration, or equivalent experience.

Insurance or financial services education and /or experience is preferred.

Computer skills, with proficiency in word processing and spreadsheets.

Experience in client service and conflict resolution.

Principles and practices of risk control models, analytical methods and compliance measure to assess eligibility for licences and to develop recommendations.

Excellent organizational skills and attention to detail.

A public service orientation.

Ability…