Residential Community Support Workers; Casual Pool

Join to apply for the Residential Community Support Workers (Greater Vancouver - Casual Pool) role at Taproot Community Support Services

Taproot Community Support Services is a 100 percent employee‑owned organization through an Employee Ownership Trust (EOT). We provide trauma‑informed care and housing for youth in the care of the Ministry of Children and Family Development (MCFD) or a Delegated Aboriginal Agency across Alberta, British Columbia, and Ontario.

We operate more than 90 contracts and serve over 1,600 children, youth, families, and people with diverse abilities. Our residential homes offer 24‑hour staffed environments, culturally responsive programming, long‑term therapeutic placements, and collaboration with education, mental health, and other service domains.

The role is casual/on‑call with the opportunity to apply for part‑time and full‑time positions as they become available. Positions require CUPE union membership. Employees work a variety of roles and shifts, including weekdays, weekends, and evening shifts such as 0700‑1500, 0800‑1600, 1500‑2300, 1600‑2400, 2300‑0700 and 2400‑0800.

• Assess, set goals for, and evaluate progress of persons served
• Teach social skills through daily routines and activities
• Work one‑on‑one with youth
• Monitor safety and well‑being, promoting health and security
• Provide behavior management and emotional support, including crisis intervention
• Facilitate communication between program, school, family, and community
• Assist with personal hygiene and daily living activities
• Administer medications per established guidelines
• Maintain documentation such as communication books, case notes and incident reports
• Perform household duties including meal prep and cleaning
• Accompany individuals to appointments and outings (inside or outside)
• Participate in the Occupational Health and Safety (OHS) Committee
• Safely operate motor vehicles for program‑related transportation
• Advocate for the needs and rights of persons served
• Carry out miscellaneous duties as required
• Request a job description for full duties and responsibilities
• Prior to confirmation of employment, all applicants must provide a current Criminal Record Check and/or Government Screening Letter

• Diploma or Degree in Psychology, Social Work, Disability Studies, Sociology, Healthcare Aide, PSW, Practical Nursing, Child and Youth Care, Adult Mental Health, Addictions, or equivalent
• Minimum 1 year of experience in child and youth care
• Other related fields of experience include Community Support Worker, Education Assistant, Special Needs, Behaviour Interventionist, Youth Worker
• Valid BC Driver’s Class 5 License and clean driver’s abstract; reliable vehicle with appropriate insurance is an asset for some programs
• Positive behavior supports experience and trauma‑informed care is an asset
• Valid CPR/First Aid, Non‑Violent Crisis Intervention Certificate (NVCI, Mandt or CPI) and Conflict Resolution Certificate (or ability to obtain within probation period)
• Successful applicants will be required to participate in MCFD screening and provide three professional references prior to confirmed employment

• Employee ownership from day one with profit‑sharing dividends
• Work/life balance
• Learning and career development opportunities
• Competitive wages and salaries (per collective agreement)
• Paid vacation and benefits for eligible employees
• Defined benefit pension plan (Municipal Pension Plan) for eligible employees in British Columbia
• Matching RRSP plan for eligible employees in Alberta
• Professional development opportunities and job‑related training
• Employee and Family Assistance Program
• Long Service Milestone rewards
• Employee referral bonus program
• Commitment to using business as a force for good as a Certified B Corp

Please apply online. No telephone calls; only selected candidates will be notified.

We are an equal‑opportunity employer. Our commitment to creating a diverse and inclusive work environment is unwavering. We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.

For more information visit our website: