Direct Care Worker

Overview

The Salvation Army British Columbia

POSITION: Direct Care Worker

MINISTRY UNIT / DEPT: Belkin Communities of Hope - Illuminate

FACILITY: Undisclosed Location – Vancouver BC

JOB No.: JR108550

Note:

Onboarding will take place at Belkin House, but actual work location is in an undisclosed location.

The Direct Care Worker at Deborah’s Gate Safehouse will provide support for participants as required by The Salvation Army, Illuminate funding contracts, policies and procedures. The scope of work will include case support for all Safe House Clients to assist in disrupting the cycles of human trafficking.

• Provides case support for vulnerable clients, from intake to discharge, for which strict confidentiality is required, and assists in maintenance of client files.
• Utilises knowledge of issues pertaining to exploited persons, immigration, women and families, domestic violence/abuse, mental health, addictions, homelessness and internal policies and procedures to provide therapeutic support and education.
• Acts as a positive role model.
• Maintains awareness of any problems (medical, behavioural or other) experienced by clients, reports pertinent information to supervisor, applies policy & theraputic strategies to support client growth & learning opportunities
• Ensures that program procedures are maintained.
• Provides client with referrals to services within the community and / or social services resources, advocates where required for client accommodations.
• Provides input with regard to the development of appropriate program plans to achieve client objectives. Contributes to the ongoing evaluation of client progress.
• Provides basic life skills assistance (personal hygiene, mental and physical wellness, communication, anger management, etc.) and refers clients to internal Salvation Army rehabilitative programs when appropriate
• Ensures client supervision and safety and complies with relevant program Policies and Procedures.
• Assesses client suitability to community-based services
• Maintains appropriate records and statistics, ensures that all required documentation is accurate and complete.
• Performs client discharge functions as necessary during shift including the packing and securing of client’s possessions.
• Attends and participates in meetings as required.
• Works with program staff to develop programs, initiatives, and procedures as related to client care.
• Carries out all responsibilities as listed on applicable shift responsibility guidelines including assisting with delivery of meals, and general program tidy up.
• Completes other duties as assigned.

• Responsibilities involve working from a designated workstation and moving through residential areas and the building.
• Direct program activities may require a moderate level of physical ability - walking, standing, lifting up to 20 pounds.
• Responsibilities include accompaniment of clients traveling by public transportation or walking in various weather conditions.
• Employee may be subject to hazardous or disagreeable conditions in the performance of duties.
• Working conditions may include exposure to drugs and alcohol, noise and odours, dealing with angry and abusive people, verbal abuse, exposure to bodily fluids and bodily waste.

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.

• Completion of Grade 12 or the equivalent education, training and experience is typically required for this position.
• Current Certification in First Aid/CPR or willingness to be trained.
• Certification in Non-Violent Crisis Intervention or willingness to be trained.
• WHMIS or willingness to be trained.
• Certification in FOODSAFE Level 1 or willingness to be trained.
• Mental Health First Aid Certification or willingness to be trained.
• Current Naloxone Training or willingness to be trained.
• Valid Class Five BC Driver’s License and clear abstract.
• * Alternative level of education and experience may be acceptable.

• At least six months’ previous recent, relevant experience…