Outreach Mental Health Worker, Resource Centre (Ongoing Casual

Outreach Mental Health Worker, Resource Centre (Ongoing Casual)
POSITION:  Outreach Mental Health Worker, Ongoing Casual

UNION:  HEU – MPA Certification

PROGRAM:  Supported Rent Supplement Program (SRSP), Resource Centre, Vancouver

SALARY RANGE:  Grid 34: $33.49 - $35.31

SCHEDULE:

Monday and Tuesday: 1200 hrs to 1800 hrs

HOURS OF PAY:  11 hours per week

START DATE:

August 17, 2026

All candidates subject to a criminal records search.

Qualifications and job description attached.

Job Description – Outreach Mental Health Worker
Classification Benchmark:  Support Worker 2

Grid Level:  34

Collective Agreement:  Community Subsector Association

Reports to:

Manager, MPA Resource Centre

Job Summary
The Outreach Mental Health Worker must be committed to the mission and philosophy of the MPA Society as well as the principles and practice of Psychosocial Rehabilitation and harm reduction strategies.

Assists chronically and episodically homeless clients with mental health and/ or addictions issues to live successfully in the community by determining appropriate care to meet individual needs and situational requirements. Provides a variety of day-to-day physical, emotional, and social supports, advocacy, life skills assistance, information, resources and demonstrations.

Functions & Responsibilities

Performs participant intakes through interviews and collaboration with outside service providers to determine client’s eligibility for the program; for those not connected to mental health services or for those not residing in housing that is supported by other mental health service providers until such connections are made.

Participates in case management and planning with clients and/or healthcare providers, by performing duties such as interviewing clients to identify problems and needs, obtaining required information from a variety of sources such as families and care providers, documenting client needs and wants.

Maintains contact with members at the MPA Resource Centre through participation in social and recreational activities with members.

Participates in all staff meetings for the MPA Resource Centre to promote the sharing of information and to assist in determining the needs of specific individual members.

Advocates for members by problem solving in areas such as landlord-tenant disputes, financial assistance, mental health assistance, general health assistance, accessing community resources, and housing both temporary and permanent.

Accompany clients to appointments with other agencies in an advocacy role.

Observes clients, identifies and assesses potential emergency situations, and develops short- term strategies to deal with such situations. Reports medical, behavioural, and other problems to the Manager of the program. Provides feedback and input regarding clients’ needs, performance, and progress.

Provides supportive feedback, demonstrations, modeling, and behaviour management to clients, their families, and their personal networks, to assist with the development of physical, social, emotional, and life skills such as maintaining personal hygiene, housekeeping, meal planning and preparation, meeting financial obligations, making and keeping appointments, and interpersonal skills.

Identifies available social, economic, recreational, and educational services and resources in the community that will meet clients’ needs including long term case management services through mental health centres and provides clients with that information.

Carries out administrative transactions such as petty cash, client accounts, collecting rents and money from clients for personal items, completing forms and making deposits and withdrawals.

Completes and maintains related records and documentation such as care plans, progress reports, statistics, and daily logs.

Provides medication support, in accordance with established policy.

Receives client feedback, inquiries and complaints, and responds as required.

Orientates new staff by sharing job information.

Provides direction to volunteer and or practicum students as required.

Performs other related duties as assigned.

Education, Training & Experience

A minimum of two (2) years post-secondary education in…