Mental Health Worker, Main Street; Regular, Part Time

POSTING NUMBER:  
POSITION: Mental Health Worker, Regular Part-Time UNION: HEU - MPA Certification PROGRAM: 162 Main Street, Vancouver SALARY RANGE: Grid 34: $33.49 - $35.31 SCHEDULE: Sunday & Monday: 0000 hrs to 0800 hrs Thursday & Friday: 2330 hrs to 0730 hrs HOURS OF PAY: 30 hours per week START DATE: September 4, 2026

All employment is subject to a satisfactory result from a criminal record check done through the Ministry of Public Safety and Solicitor General.

Internal applications no later than 5:00pm on Tuesday, August 25, 2026.

External applications no later than 5:00pm on Tuesday, September 1, 2026.

Main Street Program

Classification Benchmark: Support Worker 2 Grid Level: 34 Collective Agreement: Community Subsector Association Reports to: Program Coordinator, Main Street Program

Located in Vancouver’s Downtown Eastside, the Main Street supportive housing program situated at 162 Main Street consists of 68 units of self-contained apartments for individuals existing homelessness, many of whom have experienced a history of trauma, substance use, and/or mental health challenges. Working in and from the worksite, the Mental Health Worker provides assistance, support, and dignity to clients in their homes through the development of relationships and individualized goal setting in a stigma-free environment.

The Mental Health Worker also provides services through identification, coordination and facilitation of available community resources. These resources may include referral to community mental health services, referral to medical health services and connection to other housing services.

• Participates in case planning with clients and/or healthcare providers by performing duties such as interviewing clients to identify problems and needs, by obtaining required information from a variety of sources such as families and care providers, documenting client needs and wants, and assisting clients to determine appropriate programs.
• Advocates for clients by problem solving in areas such as financial assistance, accessing community resources, and obtaining volunteer or work placements.
• Observes clients, identifies and assesses potential emergency situations, and develops short-term strategies to deal with such situations including de-escalating challenging behaviours. Reports medical, behavioral, and other problems as required. Provides feedback and input regarding clients’ needs, performance, and progress.
• Provides supportive feedback, demonstrations, modeling, and behavior management to clients, to assist with the development of physical, social, emotional, and life skills such as maintaining personal hygiene, housekeeping, meal planning and preparation, meeting financial obligations, making and keeping appointments, and interpersonal skills.
• Provides medication support, in accordance with established policy.
• Provides meal programs or support in accordance with established policy.
• Identifies available social, economic, recreational, and educational services and resources in the community that will meet clients’ needs. Provides clients with related information.
• Facilitates clients’ physical, recreational, educational, and employment needs by performing duties such as arranging for clients to be transported to programs/services, assisting clients to attend appointments, and implementing programs.
• Carries out administrative transactions such as petty cash, client accounts, collecting rents.
• Completes and maintains related records and documentation such as care plans, progress reports, statistics, and daily logs.
• Ensures the maintenance, cleanliness, and safety of programs and residence by completing janitorial and maintenance tasks as directed. Contacts outside contractors for maintenance work as required. Ensures the residence’s inventory of supplies is maintained by performing duties such as contacting outside suppliers and following up on discrepancies. Assists clients to secure their housing, negotiate tenancy/program agreements, arrange for security deposits and payments of rent, acquiring furnishings and household items,…