Program Support Assistant, Crosstown Clinic Temporary Crosstown Clinic Administrative

Position: Program Support Assistant, Crosstown Clinic Temporary Full-Time Days Crosstown Clinic Administrative
Program Support Assistant, Crosstown Clinic   Primary site:
Crosstown Clinic - 84 West Hastings Street Vancouver, British Columbia Canada
PHC multi-site:
LMC multi-site:
Max hourly: 32.39 CAD
Salary grade: 25

Employment type:

Temporary Full-Time
Rotation:
Days
FTE: 1.00

Schedule:

Union: 308
Labour agreement: COM
Dual RN/RPN (BCNU/HSA) Posting:
Role Snapshot   Req

Location:

Vancouver
Work site:
Crosstown Clinic
Primary site:
Crosstown Clinic - 84 West Hastings Street Vancouver, British Columbia Canada
PHC multi-site:
LMC multi-site:
Work model:
Onsite
Categories:
Administrative/Clerical
Min hourly: 30.55 CAD
Max hourly: 32.39 CAD
Salary grade: 25

Employment type:

Temporary Full-Time
Rotation:
Days
FTE: 1.00

Schedule:

Union: 308
Labour agreement: COM
Dual RN/RPN (BCNU/HSA) Posting:
.. Note The hours of work, including start and stop times, days off, work area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes.
** Testing may be required.
*** A criminal record check may be required  Note The hours of work, including start and stop times, days off, work area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes.
** Testing may be required.
*** A criminal record check may be required
What You Will Do  Summary   Help keep a leading harm reduction clinic running smoothly, making it easier for clients to access the care they need.
Crosstown Clinic is now hiring a temporary full-time Program Support Assistant to join our harm reduction-driven team in Vancouver’s Downtown Eastside. In this role, you’ll be an essential part of the team behind the care we deliver, helping coordinate client access, keep information and clinic operations organized, and provide the administrative support that allows our interdisciplinary team to focus on delivering high-quality, relationship-centred care.
What is Crosstown?
A leading substance use treatment program in Vancouver’s Downtown Eastside, Crosstown is the first clinic in North America to provide prescription diacetylmorphine through Injectable Opioid Agonist Therapy (iOAT). Here, clinicians provide specialized, relationship-centred care to people with substance dependence, helping clients find greater stability while supporting their goals along the continuum of substance use and connecting them with the community, primary care, mental health and social services they need.

Crosstown is supported by an on-site pharmacy and an interdisciplinary care team composed of physicians, nurses, social workers, and other care professionals.
What you will be doing
Coordinate client access and clinic reception:  Support client intake, book and confirm appointments, maintain waiting lists, respond to inquiries from clients and community partners, and provide helpful, respectful service to people accessing the clinic.
Keep records, schedules and information organized:  Maintain client charts, databases, registers and filing systems; update documentation; prepare correspondence and reports; and ensure information is accurate, secure and accessible to the appropriate staff.
Support the day-to-day operations of the clinic:  Coordinate supplies, purchasing, inventory, maintenance, security and other site needs, working with internal teams and external service providers to keep the clinic functioning safely and efficiently.
Provide administrative support to the team:  Support the Patient Care Manager and designated staff with scheduling, meetings, timekeeping, payroll and other administrative processes, while contributing to clinic procedures, orientation and ongoing operational improvements.
What You Bring   Education, Training,…