Return Specialist, Workers Compensation Claims

Return to Work Specialist, Workers Compensation Claims
Job :

Location:

Greater Vancouver

Full/Part Time:  Full-time

Regular/Temporary:  Regular

Marketing Statement
As the largest operating company in the integrated Trans Link enterprise, Coast Mountain Bus Company (CMBC) operates a fleet of clean-fuel conventional and community shuttle buses, zero-emission trolley buses, and passenger ferry Sea Buses in Metro Vancouver, the largest single transit service area in Canada.
At CMBC, one of BC’s Top Employers, we’re committed to providing an innovative, healthy, and engaging workforce. This is reflected in our workforce of over 5,500 employees performing over 400 unique jobs, who are committed and empowered to deliver service that attracts nearly 1.1 million passengers daily and connects people, businesses, and communities in the Metro Vancouver region.
We have the important job of helping our passengers get to work, appointments, visiting with family and friends, and back again every day. Metro Vancouver relies on us, and we take that as a point of pride.

Responsibilities
PRIMARY PURPOSE
Facilitates the delivery of WorkSafeBC claims management and the CMBC Recover at Work Program for work related injuries and occupational diseases for CMBC and Trans Link including managing WorkSafeBC claims, providing support in the development and implementation of safe and sustainable stay at work plans, and timely return to work plans for employees, supervisors, and other stakeholders, and to resolve complex WorkSafeBC cases.

KEY

ACCOUNTABILITIES
Accountable to manage WorkSafeBC claims (physical and psychological injuries) up to a full return to work including the accommodation process (vocational rehabilitation through WorkSafeBC).
Accountable and provides specialized support for all aspects of return-to-work case files, (including facilitating a safe, timely, and sustainable return to work, workplace modifications, and accommodations for ill, injured, or differently abled employees. Develops and implements safe, timely and sustainable stay at work and return to work (RTW) programs, projects, initiatives, and activities for employees with occupational injuries and illnesses; develops creative and unique RTW plans based on the specific requirements of the employee, their role, and their departmental needs.
Accountable and provides subject matter expertise to the resolution of complex cases where multiple injuries (physical and psychological) have occurred, requiring the application of best practices and adjustments to gradual RTW plans. Refers employees to appropriate community and/or medical resources as required for the work- related injuries or occupational disease specific to Work Safe claims.
Leads the full cycle of the return-to-work process by liaising with employees, supervisors, unions, WorkSafeBC and the Occupational Health group as required to develop creative and individualized return to work plans based on the limitations and restrictions of the employee to ensure RTW plans are aligned and compatible with employee’s abilities. Coordinates, communicates, and documents the stay at work and return to work plans and schedules.
Facilitates the permanent accommodation process for employees participating in WorkSafeBC Vocational Rehabilitation Services by obtaining the necessary permanent restrictions and limitations to confirm a disability. Subject matter expert regarding the impacts of a permanent restriction on an employee’s ability to attend work on a regular and consistent basis. Leads the process with WorkSafeBC and works with Occupational Health Group through the internal and WorkSafeBC phase 2 accommodation process.
Manage and monitors WorkSafeBC vocational rehabilitation phases and processes when the…