Benefits Administrator

Staff
- Non Union Job Category

M&P - AAPS

AAPS Salaried
- Human Resources, Level B

Benefits Administrator

Employee Benefits Program Support | Total Compensation | Central Human Resources

$7,158.42 - $10,292.25 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

October 7, 2026

November 1, 2027

This position is subject to the satisfactory completion of required background checks.

This is a leave replacement for a fixed term duration.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Under the direction of the Manager, Benefits, assists in the management of UBC's benefit plans to ensure the delivery of services, programs, and communications are aligned with the University's policies and procedures, benefit plan documents/contracts, collective agreements and relevant government legislation. This position ensures the accuracy, maintenance, and ongoing development of the benefits website and online benefits enrollment system; works with benefits providers to resolve administrative and claim issues;

researches and provides recommendations for improvements for delivery of programs and services; assists Manager, Benefits, or may take lead on the implementation of special projects and new benefits programs/services; and provides support and guidance to benefits administration staff in the day-to-day delivery of the benefit programs. Assists Manager in the ongoing analysis and review of existing benefit plans, policies, and procedures.

Reports to the Manager, Benefits. Provides support and guidance to benefits administration staff engaged in the day-to-day delivery of benefit programs and services. Works closely and consults with other Human Resource sub-functions including HR Advisory Services, HR Analysts, Pension Administration, Faculty Relations and Financial Services.

Under the direction of the Manager, Benefits, assists in the management of the UBC benefit plans to ensure the delivery of services, programs, and communications are aligned with the University's policies and procedures, benefit plan documents/contracts, collective agreements and government legislation.

Provides guidance and support to administrative support staff engaged in the delivery of services and provisions of information related to the benefits programs. Resolves problems arising in the administration and day-to-day delivery of benefits programs and services.

Provides accurate and timely benefits information and services to Faculty and Staff, Department / Faculty Administrators, Financial Services Representatives, other Human Resources units (including Pensions Administration, Faculty Relations) across all campuses and sites. Benefits information may also be delivered through: one-on-one consultations with newly hired Senior Executives, the Orientation & Onboarding sessions for new Faculty and Staff conducted throughout the year, semi-annual benefits information webinars and 'lunch and learns' by special request.

Acts as a primary contact for enquiries/issues requiring investigation and follow-up.

Responsible for the accuracy, and the maintenance of updated benefits information on the HR website, the University's primary vehicle for communicating benefits information to employees.

Prepares written communication to key stakeholders and affected plan members advising of any change(s) in benefits cost, coverage, process, government programs, etc. Coordinates necessary changes to UBC's HRIS (Workday), plan documents, employee booklets and Human Resources website, collaborating externally with consultants and benefit providers.

Administers the University's Extraordinary Expense Funds (EEF) including validating sick leave reimbursements, modifying processes…