Cloud & M365 System Consultant

Long View. A career that helps you get more out of life.

A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging.

As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace. And in a recent survey, 90% of Long View team members rated Long View as a good or great place to work!

Are you passionate about providing solutions for clients and working for a company that believes in investing in their employees?

We are looking for an energetic and client-orientated Cloud & M365 System Consultant for our Integrated Global Services branch to be based out of our Calgary, Edmonton, Toronto or Vancouver branch. You will act as the primary point of contact on all Exchange, Cloud Platform, Office 365, MS Teams, Intune and Teams for Business operational needs. You will play a key role in the delivery of service excellence to our Managed IT Services clients.

A Day in the Life:

• Oversee and manage all aspects of Microsoft 365 admin centers, including Exchange, SharePoint, Teams, Intune, and other M365 services, ensuring smooth operation, user management, and service optimization
• Create and pilot Intune application configuration and/or protection policies
• Distribution of pre-packaged applications from the Apple Store or Google Play store to mobile devices, and distribution of Windows 10/11 applications that have already been packaged via Intune
• Troubleshoot widespread device enrollment issues identified by Tier 1 or Tier 2 affecting multiple devices.
• Implement automation tools and scripts for streamlined cloud operations and maintain comprehensive documentation for configurations and procedures
• Work with 3rd party integrators, external consultants or vendors to implement new technologies, adjust current deployments and apply best practices
• Act as the go-to technical resource assisting multiple clients with Microsoft Messaging technologies & Cloud platform support for Azure, AWS, & GCP
• Troubleshoot issues with Entra , AD, Teams/Teams for Business online, Microsoft Teams and other Messaging related infrastructure
• Work with a dynamic team of M365 & Cloud support specialists
• Provide recommendations on how to improve efficiencies with the technologies we support
• Assist with other technical infrastructure support activities as required

What You Bring:

• 5+ years’ experience as a Messaging Specialist in a Microsoft environment, supporting versions of Exchange from 2010 – 2019 and Teams
• 2+ years’ experience supporting and maintaining Cloud platforms (Azure, AWS, GCP), Microsoft 365 services including Teams
• Solid understanding of Microsoft Voice and voice integration with on-premises Teams
• Strong background in infrastructure support including Active Directory, Azure Active Directory, AD Connect and DNS
• 2+ years’ experience managing Microsoft 365 using Power Shell
• Familiarity with Microsoft 365 Security and Compliance center, Cloud App Security and Microsoft Defender for Office 365, Intune
• Experience developing, deploying, and maintaining microservice deployed platforms
• Strong understanding of HTTP protocol, RESTful API's, SDK's, SaaS models
• Experience working with relational databases on different technology platforms like Microsoft SQL or PostgreSQL
• Experience working with and managing code repositories
• Experience working with CI/CD tools like Azure Dev Ops and Git Hub, Git Lab, JavaScript, Power Shell, Python, SQL, Ansible, Power Shell, Terraform, Docker, and cloud-native technologies
• Solid experience in coding
• Experience working with container technologies such as Kubernetes is considered an asset
• Experience in working with Puppet or Chef for automation and configuration is considered an asset
• Knowledge of multi-factor authentication
• Knowledge of multiple mail gateways & mail filtering tools
• Strong written and verbal…