DevOps Specialist

Job Summary

Omegro Business Unit: VBU - Helm Operations

At Helm Operations, we build the software that keeps the world’s maritime operations moving. From tugboats in Vancouver Harbour to offshore service vessels in the North Sea, our customers run their businesses with Helm CONNECT. We’ve grown from a small start-up on Canada’s west coast into a global leader serving many of the world’s largest maritime companies. Our mission is simple: deliver software that connects the marine industry like no other technology company.

But world-class software doesn’t happen by accident, it takes tough teams, ownership, and deep care for customers. That’s The Helm Way. Now, we’re looking for a highly skilled and detail-oriented Dev Ops Specialist to join our expanding crew.

As a Dev Ops Specialist, you are responsible for the reliable, secure, and scalable operation of our cloud infrastructure. You will own your work from initial design to deployment and beyond, playing a key role in supporting our development and customer-facing environments. You’ll work closely with developers and QA to build the systems and tools that help us ship code faster and safer, always with a focus on automation, resilience, and visibility.

Make your impact with a rapidly growing Marine Software business!

• Manage and maintain cloud infrastructure, with a focus on AWS services.
• Design, implement, and maintain Infrastructure as Code (IaC) for production and non-production environments.
• Ensure scalability, performance, and security across systems.
• Participate in disaster recovery (DR) planning and testing, ensuring infrastructure is designed and maintained to support high availability, resiliency, and business continuity.

• Build and improve CI/CD pipelines to streamline and automate deployments.
• Create automation scripts and tooling to support code rollouts, environment setups, and recovery scenarios.
• Develop automation for large-scale test data migration to support customer sandbox environments.

• Design and implement monitoring, alerting, and logging solutions to detect and prevent issues proactively.
• Maintain on-call availability for urgent issues and production-impacting events on a rotational basis.
• Continuously evaluate and optimize system reliability, uptime, and health.

• Collaborate with developers, QA, and product teams to align infrastructure with application needs.
• Document infrastructure, deployment processes, and runbooks to ensure knowledge sharing across teams.

• Strong experience with AWS infrastructure and services.
• Proficiency with Terraform, Cloud Formation, or similar IaC tools.
• Comfortable with scripting languages (e.g., Python, Bash, Powershell) for automation.
• Solid understanding of CI/CD systems (e.g., Git Hub Actions).
• Familiarity with observability tools like Cloud Watch, Kibana, Prometheus, Grafana, or similar.
• Hands-on experience with containerization and orchestration technologies, ideally Docker and Kubernetes, for building, deploying, and managing scalable applications.

• Passionate about automation and improving systems through tooling.
• Comfortable supporting production systems and handling incidents when needed.
• Previous exposure to security best practices and cloud governance.
• Contributes to resiliency planning and incident preparedness, collaborating with cross-functional teams to ensure recovery processes are tested and effective.

• Hands-on experience or curiosity in AI/ML infrastructure or tools.
• AWS certifications or formal cloud training.
• Experience with cloud cost monitoring and optimization (Fin Ops) practices to help balance performance and budget efficiency.

• Reliable:
  You take ownership of your work and follow through in high-stakes environments.
• Detail-Oriented:
  You spot potential issues before they become real problems.
• Collaborative:
  You thrive in cross-functional teams and communicate effectively.
• Calm Under Pressure:
  You can troubleshoot and resolve issues, even in the heat of production.
• Always Learning:
  You keep up to date with Dev Ops trends, tools, and…