Job Description & How to Apply Below
The Role
This role is responsible for the design, deployment, maintenance, support, and security of DMCL’s IT infrastructure, including workstations, servers, networks, and cloud services, and plays a key role in ensuring the reliability, scalability, automation, and security of DMCL’s IT environment. This role contributes to team and organization development by offering mentorship and expert technical guidance on complex issues. This is a full‑time, in‑office position based in Vancouver.
This role reports directly to the IT Systems Manager.
How You’ll Make a Difference
Create and maintain an atmosphere of customer service excellence
Provide technical support and guidance to other IT staff by handling escalated IT tickets/support issues
Diagnose and solve incidents or technical problems through root cause analysis and remediation of application issues; manage problem escalation and solution tracking
Contribute to the development and implementation of preventive security measures to reduce future risk and strengthen incident response
Participate in post‑incident reviews to analyze root causes and document lessons identified
Collaborate with business units to gather requirements and translate them into technical specifications
Install, update, monitor, and troubleshoot Windows servers and infrastructure applications and performance using automation where possible
Create, deploy, and manage Intune packages and policies for Windows devices
Manage, administer, and monitor the network topology, security, and performance for hybrid server connectivity using Fortinet tools as well as other cloud services
Document and maintain IT procedures and user‑facing documentation
Develop scripts and workflows to automate routine IT operations and business needs
Administer Active Directory, Group Policies, and Entra (Azure AD), including managing identity governance and secure Conditional Access policies
Lead or contribute to infrastructure upgrade and migration projects
Other duties as required to support IT operations and business needs
Who You Are
Bachelor’s degree in computer science, information technology, or related field
At least five years of experience as a systems administrator or similar role
Experience with Fortinet firewalls, switches, and access points, management consoles, or equivalent products
Experience with hybrid Windows server administration, Entra, Azure, Active Directory, and Power Shell automation
Experience with Intune package creation and deployment, and Intune workstation administration
Experience with IT project planning or coordination for up to enterprise‑facing infrastructure and support projects
Experience documenting technical procedures for internal use or training purposes
Knowledge of hybrid cloud computing, Microsoft 365, and Azure infrastructure
Certification in Fortinet, Microsoft, or other relevant technologies is an asset
Experience with cloud security and identity management
Knowledge of infrastructure as code, CLI, or automation tools is an asset
Expertise in IT security best practices (e.g., Zero Trust, EDR, patching, and security policies)
Skills And Personal Attributes
Excellent people skills with a strong focus on exceptional service
Effective communication skills, both written and verbal
Excellent decision making and analytical abilities
Self‑starter, with ability to work independently and within a team
Strong attention‑to‑detail with superior organizational and problem‑solving skills
Comfort working in a dynamic environment with shifting priorities and multiple concurrent projects
Ability to manage time and adhere to strict deadlines
Additional Requirements
Ability to travel within BC as required for inter‑office support, site visits, and projects.
What DMCL Offers
Standard 35‑hour work week
Competitive compensation and comprehensive extended health and dental benefits
Ongoing learning, development, and career growth opportunities
Mental and physical wellness initiatives
Firm‑sponsored social and team events
The opportunity to make a meaningful impact on DMCL’s people, culture, and future growth
Your next step
To apply , submit your resume, cover letter, and transcript through our website by clicking the “Apply Now ” button.
About DMCL
DMCL LLP is a full‑service accounting firm dedicated to helping our clients achieve and exceed their business goals, no matter how ambitious. As a leading Canadian firm with global reach, we continue to remain agile and responsive, providing clients with personalized and strategic solutions specific to their industry. With over 300 team members spread across Vancouver, Surrey, Tri‑Cities (Port Coquitlam) and Victoria, working at DMCL means being part of a diversified team of expert advisors that view every day as a new opportunity to contribute to the success of our clients: solving costly problems, building long‑lasting relationships and always striving for excellence.
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