Group Product Manager: Surveillance

Who we are:

For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Global Relay requires a product management leader to drive significant new capabilities for our e-Comms Surveillance product portfolio. The Group Product Manager (GPM) assumes product ownership of several critical experiences and is responsible for managing and evangelizing their product strategy, driving product innovation and excellence within their teams, working with clients and internal business stakeholders to discover, define and develop differentiating customer led products and capabilities.

This role will focus largely on expanding our e-Comms Surveillance product offering; enabling capabilities for compliance teams by unlocking the power of AI and machine learning models. A highly visible role, requiring a seasoned product leader, your success will be determined by your ability to work across a matrix environment, to die and deliver impactful and value adding capabilities to our enterprise clients.

GPM's are also responsible for leading a number of Technical Product Managers (TPM's), defining the strategic roadmap and representing this to the business. GPM's set the direction for the team and ensure that a culture of personal growth, safety and respect persists.

• Take responsibility for understanding how your product group fits within the wider product line to ensure business value and customer needs are delivered.
• Define the product vision, outcomes and roadmap for their product group in line with the organizational strategy and big-bets.
• Work with your partners within data science, design, engineering, sales, marketing and customer success to discover, define and develop best in class AI enabled product features and experiences.
• Understand and apply new trends and competitive best practices into their product roadmap and requirements to drive market differentiation.
• Communicate the business and customer value of your product roadmap, building consensus across multiple departments.
• Responsible for the full-cycle management of their product group; including assessing the market, creating product strategy, vision and roadmap, planning releases and ensuring successful launch.
• Develop appropriate tracking and reporting to analyze product performance post launch to evaluate future development opportunities.
• Facilitate collaboration and alignment between cross-functional teams including other product teams, sales, marketing, customer success, design and engineering.
• Collaborate effectively with Architects, and Engineering to break work down into small increments that can be released to market.
• Coordinate and drive as required the resolution of cross-product and business dependencies to ensure the successful launch of your product.
• Manage the product lifecycle, including successful launches and end-of-life activities
• Where needed, be able to document / define models, workflow diagrams, epics, user stories, acceptance criteria, and other suitable artefacts.
• Support marketing, sales, and support through leading the development of go-to-marketing strategies and the maintenance of various technical marketing collateral.
• Proactively lead your…