Senior Program Manager - Office of Technology; OOT

Senior Program Manager - Office of Technology (OOT)

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we’re in.

As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

The Office of Technology (OOT) is responsible for aligning lululemon’s technology priorities with business needs to fuel scalable growth, operational excellence, and innovation. Our mandate is to drive clarity, prioritization, and transformation across the Technology organization, ensuring our teams stay connected to the business and focused on the highest impact work. We partner closely with senior leaders, functional teams, and cross functional stakeholders to elevate the voice of the customer, surface opportunity areas, and translate strategy into actionable, technology enabled outcomes.

The Senior Technical Program Manager, Delivery oversees the successful delivery of 4+ complex technical programs across multiple business, product, and operational functions. This role ensures alignment with strategic objectives, provides cross functional leadership, and drives program execution from initiation through deployment. They actively manage scope, schedule, risk, dependencies, budget, and communication to ensure programs land successfully and with quality.

Key responsibilities include:

• Oversee end to end delivery of 4+ complex technical programs, ensuring alignment to long term business and technology objectives.
• Build and manage the program timeline, communication plan, stakeholder map, and reporting structure across multiple technical work streams.
• Proactively identify, manage, and mitigate technical risks, dependencies, and roadblocks, escalating only when necessary and ensuring full transparency.
• Develop and maintain the technical program roadmap, ensuring alignment with architecture, strategic goals, and planned business outcomes.
• Drive cross functional alignment across engineering, product, business operations, and leadership to ensure clarity of scope, sequencing, and delivery expectations.
• Act as the quality gatekeeper for technical deliverables, ensuring compliance with security standards, cost optimization goals, and architecture guidance.
• Manage program financials, including $10M–$50M Cap Ex + OpEx portfolio budgets, in partnership with FP&A.
• Oversee onboarding/offboarding of technical resources, resource capacity planning, and third party vendor management.
• Deliver consistent and thorough program reporting, including health, progress, risks, financials, and dependency tracking, to senior stakeholders and governance bodies.
• Ensure technical programs meet expected outcomes, enable long term capabilities, and drive measurable business value.

• Bachelor’s degree in computer science, Business Administration, or related technical discipline.
• 7+ years of experience in information technology, system engineering, business operations, capability development, or technical product/program management.
• 8+ years of experience in delivery management, with 3+ years of program level leadership.
• 2+ years of coaching program managers.
• Demonstrated experience delivering complex technical programs across platforms such as SAP, Anaplan, E2O, IBM, Oracle, One Stream, or Apptio.
• Advanced experience with delivery and collaboration tools (e.g., Aha!, Jira, Confluence, Miro, Figma).
• Strong understanding of technology delivery methodologies (e.g., Scrum, Agile, SAFe).
• Proven ability to manage multimillion dollar portfolios with complex cross functional dependencies.
• Exceptional communication, influence, and stakeholder management skills, including ability to engage and align leaders across…