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IT Business Analyst

Associate Principal, AI-Driven CX Strategy

Job in Vancouver, BC, Canada
Listing for: TELUS Digital
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    IT Business Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 80000 CAD Yearly CAD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading telecommunications provider is seeking an experienced Associate Principal for CX Application Strategy. This hybrid role, based in Vancouver, BC, focuses on driving digital and AI transformation initiatives within their global contact center operations. The ideal candidate will possess a strong strategic mindset, deep understanding of tech stacks, and exceptional communication skills to counsel clients on digital CX initiatives.

Comprehensive benefits and competitive salaries are offered, with an annual range of CAD 132,.
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Position Requirements
10+ Years work experience
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