Senior Cloud Engineer

Company Description

Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries—a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare—perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the human experiences at the heart of their business.

We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts, and build lifetime loyalty among their customers and employees. Like all great companies, our success is a function of our people and our culture. Our employees have world‑class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world’s most recognized brands.

As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:
  Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
• Success starts with me:
  Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
• Commit to learning:
  Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
• Dare to innovate:
  We challenge the status quo with creativity and innovation as our true north.
• Better together:
  We check our egos at the door. We work together, so we win together.

We are seeking an experienced Senior Cloud Engineer with deep Azure expertise to join our collaborative team. The ideal candidate will have extensive experience in Azure cloud infrastructure, Kubernetes orchestration, CI/CD pipelines, and MSSQL database management in Azure environments. This role requires comprehensive knowledge of Azure services, containerization technologies, and enterprise SQL Server deployments. The Staff Cloud Engineer will work closely with various teams to design, implement, and maintain our Azure cloud infrastructure, ensuring high availability, scalability, and security of our systems with a particular focus on SQL Server environments in Azure.

This position requires strong problem‑solving skills, excellent communication abilities, a team‑first mindset, and a passion for optimizing enterprise‑grade Azure solutions.

• Collaborate closely with infrastructure, database, and operations teams to design, implement, and maintain Azure cloud infrastructure across multiple environments.
• Work as an integral part of cross‑functional teams to architect and manage Azure Kubernetes Service (AKS) clusters supporting MSSQL workloads.
• Support and optimize Azure SQL Database and SQL Server on Azure VMs deployments, ensuring performance, high availability, and disaster recovery.
• Partner with operations teams to maintain Azure Dev Ops pipelines that automate infrastructure and database deployments.
• Actively participate in team planning sessions and contribute to collective decision‑making processes.
• Implement infrastructure as code (IaC) practices using Terraform in coordination with team standards.
• Collaborate with finance and operations teams to monitor Azure resources and implement cost optimization strategies for database workloads.
• Work collectively to troubleshoot complex issues across Azure infrastructure, containerized applications, and MSSQL databases.
• Contribute to and maintain team documentation for Azure systems and database environments.
• Coordinate with security…