Senior Solutions Engineer

Our Business

FISPAN Services Inc. (FISPAN) is an Enterprise SaaS Fin Tech company that allows banks to deploy embedded financial products and services to create a seamless banking connection for their corporate clients. Our product aims to provide instant scale and reach for banks who want to remove friction and add value by enabling their commercial banking clients to access banking services through their preferred ERP / accounting platform.

Founded in 2016 and headquartered in downtown Vancouver, FISPAN is on a mission to create the best product in the Fin Tech industry and fundamentally change the way that companies bank. Being the market leader in ERP Banking, we work with the world’s Tier 1 banks with assets exceeding $3T, including J.P. Morgan Chase, Wells Fargo, TD and Bank of Montreal.

We are looking for dynamic and passionate individuals to join our high performance team and contribute to our rapid growth and exciting journey.

The Senior Solutions Engineer plays a critical role in FISPAN's Solutions Team, collaborating across departments to ensure the success of FISPAN's products. This role involves engaging directly with Bank Partners and internal teams, leading technical and strategic discussions, designing efficient technology solutions, and improving FISPAN's end-to-end processes. The ultimate goal is to empower FISPAN's partners and their clients to automate treasury and payment operations while driving internal process enhancements that support business growth.

• Engage with FISPAN partners and prospects to deliver customized product demonstrations tailored to their unique needs.
• Leverage market and technical expertise to provide strategic consultation on partner product strategies. This includes designing optimal technology and go-to-market solutions for our partners.
• Analyze bank product specifications to design and deliver best-in-class technical solutions.
• Collaborate with sales, product, and service operations teams to develop optimal go-to-market strategies for FISPAN products across the partner ecosystem.
• Lead internal strategic initiatives aimed at automating and improving FISPAN processes to drive efficiency and revenue growth.
• Lead technical scoping and draft detailed specifications for Statements of Work (SOWs).
• Create and present strategic pitch decks to banks and new partners to introduce and highlight new product functionality.
• Act as a mentor and technical guide for junior members of the Solutions Team, fostering their professional growth and ensuring best practices.

• Experience:
  • Minimum 5+ years of experience in solutions engineering, product management, or a similar role, preferably in financial services or financial technology.
• Technical Expertise:
  • Strong ability to create technical documentation, including process workflows and requirements documents.
  • Proficiency in reading and interpreting technical specifications, transforming complex details into accessible, user-friendly content.
  • Comprehensive knowledge of connectivity standards such as authentication, encryption, secure transmission, and APIs.
  • Familiarity with data standards such as XML and JSON.
  • Proficiency in leveraging AI tools and Model Context Protocol (MCP) to streamline workflows, drive day-to-day efficiency, and enhance technical output.
• Soft Skills:
  • Excellent presentation and communication skills, with the ability to convey technical concepts effectively to diverse audiences.
  • Proven relationship-building skills with both internal stakeholders and external partners.
  • Highly motivated, self-directed individual who can manage multiple initiatives and meet tight deadlines.

• Prior experience in financial services or financial technology is highly desirable.
• ERP ecosystem experience will be a differentiating skill as well.
• Experience in a consulting or sales role is also a benefit for this role.

Play a key role in shaping innovative solutions, fostering client relationships, and driving process improvements that solidify FISPAN's position as a market leader in ERP Banking.

Visionary Team, Proven Results. Our leadership bench brings deep, collective experience in scaling high-growth Fin Tech companies through major funding cycles and critical market inflection points. This expertise creates a stable foundation, allowing you to focus on building and innovating. You will benefit directly from mentorship, expand your professional network, and learn the strategic decision-making processes required to lead a global, mature technology company.

Accelerated Career Ownership & DEI Commitment. We are an emerging high-growth company, and that means your career trajectory here is accelerated. Our employees are immediately given a high level of ownership and autonomy over complex, impactful projects. As FISPAN continues to grow, we are committed to celebrating diversity, endorsing equity, and encouraging inclusion. We strive to eliminate…