Mobile Core Support Engineer

Position: Mobile Core Support Engineer at OXIO
Contribute to OXIO's telecom team as a Mobile Core Support Engineer. This position focuses on troubleshooting and maintaining mobile networks while collaborating with various teams to ensure optimal service quality.

As a vital part of our dynamic telecom environment, you will engage closely with core engineering and customer support teams. Your responsibilities will include monitoring network performance and resolving real-time issues using advanced troubleshooting techniques. This role is ideal for ambitious individuals eager to expand their knowledge of mobile telecom networks and gain practical experience.

Key Responsibilities:

• Analyze end-to-end call traces across various protocols

• Troubleshoot international roaming issues for outbound subscribers

• Collaborate with global mobile operator engineers

• Create dashboards to monitor critical network metrics

• Provide NOC engineers with technical support

Requirements:

• 10+ years in telecom with L3 support experience

• Strong understanding of 2G/3G/4G protocols

• Proficiency in Wireshark for signaling analysis

• Basic skills in Python, Linux, and Bash

• Excellent communication and interpersonal skills

Elevate your telecom expertise and join OXIO in providing outstanding network performance.
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