TELUS Product Operations Specialist

Position: TELUS Product Operations Specialist Role
Drive innovation at TELUS as a Product Operations Specialist. This full-time position focuses on developing streamlined processes and coaching teams in a hybrid setting.

In this role, you will enhance digital customer experiences by transforming abstract processes into actionable workflows. Your ability to foster consensus among diverse stakeholders and advocate for strong product practices will be critical. The position blends process design with real-world application and ongoing assessment.

Key Responsibilities:

• Create a standardized product lifecycle pathway

• Maintain the Product Taxonomy governance structure

• Implement processes using Jira and Confluence

• Develop comprehensive documentation and process maps

• Guide teams to identify and correct operational inefficiencies

Requirements:

• Minimum 5 years experience in product-related roles

• Exceptional communication and stakeholder management abilities

• Experience using workflow tools like Jira and Confluence

• Knowledge of Agile methodologies and software development processes

• Bachelor's degree in a related field or equivalent experience

Contribute to TELUS's commitment to building seamless digital solutions through effective product operations.
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